Windows Live ID mismatch, how to fix?

Carry on Hurling

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Sep 26, 2012
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I have a Lumia 800, and was signed in with a Hotmail account. Outlook.com looked attractive and I signed up, thing is I can't remove the hotmail account on the WP 7.5 OS as the primary account. It also woun't let me login via Hotmail. No I can't update applications or download them from Marketplace.

So, is there a way of removing the Hotmail details and using the Outlook.com as the primary, or do I have to rebuild?

Thank you in advance......
 

Zerveone

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Jul 30, 2012
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Your only way is to hard reset your device (restoring it to factory settings) and then signing in with your primary Outlook account.
Remember - doing so clears all data on Your phone (game saves, texts, apps, everything...)
 

Daniel Ratcliffe

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Dec 5, 2011
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Remember as well that trying to use the outlook as the primary email for controlling apps will mean you can't download apps, use Xbox gamertag, use Zune, etc. Unless it's a live email that you've upgraded to Outlook in which case you don't need to do anything with your phone.
 

Neo Nuke

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Jan 15, 2012
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Remember as well that trying to use the outlook as the primary email for controlling apps will mean you can't download apps, use Xbox gamertag, use Zune, etc. Unless it's a live email that you've upgraded to Outlook in which case you don't need to do anything with your phone.
are you sure this is true? i think i remember seing an article on WPCentral on how to migrate your WP to an outlook adress or alias
 

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