Hi all, first, I'm sorry if I read as if I'm annoyed, but this problem has definitely frustrated me as well as my friend. The problem is that my friend has a Lumia 900 and I've been trying to help her out with some questions she has about the OS, but unfortunately I haven't been able to answer them for her as I get stumped when I try it myself. When she has a missed call and wants to turn that missed call into a contact, she presses the "+" symbol, but then it asks her to choose either Windows Live or Google contact, neither of which we understand, we just want to add the number to her contacts. Is there no standard contact option? Do we have to choose one or the other?
Anyway, since we have no choice to create a standard contact, we selected "Windows Live" (I figured that maybe "Windows Live" is Windows Phone's version of a normal contact), but then it brings us to her contacts list with the keyboard out so I can type. So, I was thinking that it must be asking me to type in a name for the number I'm trying to save (simple enough), but as soon as I started to type the person's name, it simply just goes to the part of her contacts list that starts with the first letter I typed. (Tried to type Kimberly, and it just brought me to the "K" section of her contacts list, with no option to actually enter a new name). I couldn't find the option to enter a name, so I gave up (the same way she did, which is why she asked me in the first place).
So, since we couldn't figure out what it was asking us to do, we decided that maybe we need to simply create a new contact from the "people" tile. So, we went to "people", selected the option to add a new contact, and once we clicked on "new contact", it brought up the screen where we could enter a name, number, and other details which is exactly what we wanted, but when we got to the part where we had to enter the number, she didn't have it memorize. So we closed out of it (we both don't know how to minimize it where it doesn't actually close), went back to the missed calls list and tried to copy it, but there doesn't seem to be any "copy" option, which is super annoying. So, we wrote down the number, went back to "people" and started over with creating the new contact.
Ultimately, we got the contact saved, but please tell me there is an easier way to do this. I have been looking at getting the Lumia 920 for some time now, eagerly anticipating it's release, but this problem is making me reconsider whether or not I want to get it. If adding a missed call to contacts is this difficult, I'd rather use something else.
Can anyone tell me what the difference is between Windows Live and Google contacts and whether or not there is an option to add a normal (non-branded) contact from the missed call itself? Also, is there a way to copy a missed call number easily? And how does one minimize something so that it doesn't have to be redone from scratch? I don't want to offend anyone here about WP, but jeez, I would have thought it would have been much more intuitive than it is. Users really need a course or book on WP in some instances.
I know that expert users may have all the answers and point out exactly what we were doing wrong, which is why I came here, so thank you in advance for your help.
Anyway, since we have no choice to create a standard contact, we selected "Windows Live" (I figured that maybe "Windows Live" is Windows Phone's version of a normal contact), but then it brings us to her contacts list with the keyboard out so I can type. So, I was thinking that it must be asking me to type in a name for the number I'm trying to save (simple enough), but as soon as I started to type the person's name, it simply just goes to the part of her contacts list that starts with the first letter I typed. (Tried to type Kimberly, and it just brought me to the "K" section of her contacts list, with no option to actually enter a new name). I couldn't find the option to enter a name, so I gave up (the same way she did, which is why she asked me in the first place).
So, since we couldn't figure out what it was asking us to do, we decided that maybe we need to simply create a new contact from the "people" tile. So, we went to "people", selected the option to add a new contact, and once we clicked on "new contact", it brought up the screen where we could enter a name, number, and other details which is exactly what we wanted, but when we got to the part where we had to enter the number, she didn't have it memorize. So we closed out of it (we both don't know how to minimize it where it doesn't actually close), went back to the missed calls list and tried to copy it, but there doesn't seem to be any "copy" option, which is super annoying. So, we wrote down the number, went back to "people" and started over with creating the new contact.
Ultimately, we got the contact saved, but please tell me there is an easier way to do this. I have been looking at getting the Lumia 920 for some time now, eagerly anticipating it's release, but this problem is making me reconsider whether or not I want to get it. If adding a missed call to contacts is this difficult, I'd rather use something else.
Can anyone tell me what the difference is between Windows Live and Google contacts and whether or not there is an option to add a normal (non-branded) contact from the missed call itself? Also, is there a way to copy a missed call number easily? And how does one minimize something so that it doesn't have to be redone from scratch? I don't want to offend anyone here about WP, but jeez, I would have thought it would have been much more intuitive than it is. Users really need a course or book on WP in some instances.
I know that expert users may have all the answers and point out exactly what we were doing wrong, which is why I came here, so thank you in advance for your help.