05-06-2015 04:41 PM
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  1. Maryam ayub's Avatar
    check out whether your battery saver mode is on or off, bcoz when battery saver mode is on you have to switch on chat manually
    05-08-2013 03:55 AM
  2. Nik Hill's Avatar
    this problem started happening to me last Thursday out of the blue. tried all the fixes but no go. I now can only use fb chat through the facebook app which is less than convenient. anyone aware of any new fixes or work arounds that I may have missed?
    06-14-2013 06:36 AM
  3. Lexus Aquarius's Avatar
    Had this problem since I got the phone last week. It can sporadically connect, but very rarely and when connected not all messages come through. New Zealand here.
    06-19-2013 05:35 PM
  4. Lexus Aquarius's Avatar
    Had this problem since I got the phone last week. It can sporadically connect and even when connected most messages don't come through. From New Zealand.
    06-19-2013 05:39 PM
  5. bachthejock's Avatar
    I had the same problem for awhile. I just went to my contacts setting and it said I to put in my fb pw again. After that, my chat service works again from the messaging window. Hope it helps.
    07-23-2013 06:00 PM
  6. Graham Cranstoun's Avatar
    I have a Lumia 920 and it doesn't work on mine...my sone has a Lumia 720 and it works fine........ mine did work for about one day a week or so back and has stopped again.....
    09-25-2013 01:30 PM
  7. Graham Cranstoun's Avatar
    All my contacts etc and pictures come through from facebook and the ME tile updates with my FB stuff and notifications.....it's just the Chat that has topped agian and won't start up...
    09-25-2013 01:35 PM
  8. Squachy's Avatar
    when your battery is low it doesn't connect. And this would be before battery saver kicks in.

    However there was a time when the messaging system was all fubared....you go to the messaging hub and it just reconnects online for you (when it should be always on). but when you lock the phone it just disconnects you so when you go back to the messaging hub it reconnects again... That doesn't seem to happen anymore though.
    09-26-2013 12:38 AM
  9. inadream88's Avatar
    I can't seem to get confirmation code for messenger on my Lumia 920. I have been trying all day... And without it, I cannot log in. Does anyone have any idea on how to solve this problem?
    08-24-2014 04:16 PM
  10. Darren Hughes2's Avatar
    Anybody else having issue's with facebook chat not working ? All i get is the "cannot connect to see who is online " error , Same on wifi or 3g

    Gone through various supposed fixes i found online like my deleting facebook account from the phone then re adding it , but no joy , this happened out of the blue

    I havnt changed any setting atol, i use thus feature alot, one of the main reasons i love my lumia 800

    Anybody have any suggestions ?
    02-25-2015 01:36 PM
  11. possumegg's Avatar
    I'm having the same problem, and my time and date are wrong, too.
    05-06-2015 04:41 PM
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