1. razor1973's Avatar
    I am coming from Android and the Google world and do want to keep my e-mail account and contacts on that world while using a Lumia 710. However, some of my Google contacts don't show on my phone (syncing via my Gmail account which I added) or even Live Contacts when I try to view them on my computer (I have my Live account syncing with Google as well).

    Here's one example: my dad. This is what his contact looks like in Google Contacts and also when I edit his name. Notice how last name is blank, but I don't think this is the problem. Again, I have many others in this same case.

    Luckily, when I'm composing a text or e-mail, I can always search for contacts on the server (gmail.com) and I, ironically, can find them, but this is a hassle.

    Does anyone know why this is happening and how to solve it?

    Thanks in advance!
    11-14-2012 08:07 PM
  2. razor1973's Avatar
    Nobody? :unsure:
    11-15-2012 11:54 AM
  3. razor1973's Avatar
    Damn, 88 views and not even one reply, even to say "I have 300+ contacts on Google and that they all get synced"?
    11-16-2012 10:44 AM
  4. mdameron's Avatar
    You need to add the people to "My Contacts" inside gmail to get your phone to download them. At least, that's the way it works on my phone. Find a contact that's on your phone from gmail, and look to see that he is in "My Contacts". Bet he is. Your dad is not, that I can see.

    Eg, I have several hundred google 'contacts' that I've emailed once. But the only ones downloaded to my phone are in the group "My Contacts". Also, groups created inside gmail (like your Family group) are not synced to your phone. WP7 contact groups must be created within the phone. The good news is that you can select checkboxes in your gmail contact list and say "add to My Contacts". Likewise, any contact group created on your phone will not sync to gmail and be a new group there.
    Laura Knotek and razor1973 like this.
    11-16-2012 11:18 AM
  5. razor1973's Avatar
    You, my friend, are the best! That was it! All my contacts are now synced. Thank you so much for taking the time!
    11-16-2012 01:22 PM
  6. mdameron's Avatar
    Glad to help!

    If you're wondering how to sync more of your google calendars, read this: https://plus.google.com/+Gmail/posts/HH1vo3Zw9er

    Be sure to select the option to 'delete emails when you hit the trash button' or similar. The default functionality I believe just archives emails, not deletes.
    razor1973 likes this.
    11-16-2012 02:39 PM
  7. razor1973's Avatar
    I only use 1 calendar, but that's great to know. Thanks again.
    11-16-2012 02:56 PM
  8. Duncan H's Avatar
    Really helpful post re syncing google contacts with phone...

    Previously had lots of contacts on Google (which were created on phone, but which were then automatically being deleted from phone... bizarrely.) Thanks to post now added all to "My Contacts" - and all contacts now synced back with phone...

    However my phone has still retained some old contacts / duplicates. Basically i'd like phone contacts to be exactly as Google contacts. any ideas?
    03-07-2013 07:27 AM
  9. Rushabh Gosar's Avatar
    Here this should help you. It will import all your google contacts to your WP7.8

    Now sync google contacts on Windows Phone 7.8 | Rushabh's blogroll
    05-01-2013 11:57 AM
  10. khalisaplay's Avatar
    This fixed my problem as well. Saved me many hours of typing in contact info manually. Thank you so much!
    01-04-2014 12:40 PM
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