There is some answers in this log. And some other things should be aware of it.
[TIP]Privacy Statement You are now chatting with 'Ryan B.'.
Ryan B.: Hello , my name is Ryan B. with Microsoft Support. Please give me a few moments as I review the information you've submitted.
Ryan B.: Your issue description isn't loading. What can I assist you with today?
You: Some apps in my purchase history are missing and i can't re-install them without purchasing.
You: This occured after account migration.
Ryan B.: Ok. This is to be expected, when migrating an account. Some apps are not available to be migrated between regions.
You: I know this but this problem occurs at apps like "Mehdoh", "Metrotube" those are available at my region.
Ryan B.: Yes, but they weren't migrated to your new region. Some apps simply do not migrate between regions, and you will have to repurchase them. Perhaps there are differences in the applications due to regional restrictions, but as I said this is expected with account migration.
You: So I will have to re-purchase them won't I?
Ryan B.: Yes, that is the case with the apps which are not available for a simple redownload. Apologies! I wish I had better news for you.
You: It is sad but okay, I just need some info about this situation.
You: And I want to ask another question if I may.
Ryan B.: Absolutely! What can I assist you with?
You: Are there anyway to use my free apps from old region but they're not available at my current region? If this is not possible, how much i need to wait for apps once I were using like "Fhotoroom".
You: Is this about publisher's decision or Microsoft's?
Ryan B.: These are international trade agreements dealing with copyright laws and such, and as such are handled between Microsoft and the developers and the region in question. *I understand where you're coming from, but unfortunately we aren't able to just get those apps installed in a region where they're not available.
You: Ok. I understand.
Ryan B.: Yea, there's a lot that go into those agreements, it's well more than I'm privvy to. I'm glad you understand! Thanks for your patience with all this.
Ryan B.: Is there anything else I can assist you with today?
You: And lastly, there are some rumours about 7.8 update will be available at January 31st, is this true, could you provide info about that?
Ryan B.: Keep an eye out on WindowsPhone.com and with your Mobile Cell Company, as they'll have the true information. There is talk about the 31st for some carriers, we've heard around here that Febuary could be likely. But It's really up to the Cell company as to when they release it. Once we release it, of course.
Ryan B.: So in order to get real information always use windowsphone.com to keep current on the news. You: Thank you. You: For the information about these. Ryan B.: You're welcome! I'm glad we could at least shed some light on what's going on.
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