1. stu_annu's Avatar
    Hi,
    Today i did a factory restore on my Nokia Lumia 610 but when i again connected to facebook and tried to connect to chat using integrated messaging service, it is telling me Cant connect to chat. I am using wi-fi connection, tried to use my sim 3G Data Connection as well but didnt help.
    Before today i never had this problem, i did a factory reset again to make sure everything is fine but same issue. I dont know what to do....can anyone help ??
    06-09-2013 04:28 PM
  2. troylytle's Avatar
    Battery saver can't be on
    06-09-2013 04:29 PM
  3. stu_annu's Avatar
    no battery was full. i checked status.live.com day before yesterday and found out that messenger service was not running normaly, i waited for the service to run normaly but when it did today morning, it did no help to me, still getting cant connect to chat !!!!! so embarrassed. :(
    06-13-2013 03:21 PM
  4. Victor Gelep's Avatar
    I have a Lumnia 610 with updated windows (7.8)

    I solved the problem on conecting to microsoft live account + facebook account
    i don't know it its a bug or not...but i cant connect to chat while using WI-FI if the data conection is activated (from mobile network menu)
    it seems that Data conection has prio over WI-FI...if u disable it u can conect on wi-fi..
    if u dont wana conect over wi-fi then enable data conection
    12-29-2013 12:09 PM
  5. colinkiama's Avatar
    Check if status is online
    12-29-2013 12:33 PM

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