1. Neeky's Avatar
    Hi all!

    HTC HD7 Win 7 - old phone
    PC - Windows 8

    I'm giving my mum my old HTC HD7 and when I went to wipe it, I noticed there were some videos on it I didn't have on my computer. I've syncd through Zune but it is only syncing things in the camera roll and albums. The videos I want are in the Videos and Music tile. There are a few music videos that came with song downloads, but the majority are personal videos I took with the phone.

    I can't see the phone as a drive in explorer and I can't see the videos in Zune. I can only see them directly on the phone.

    How do I get them off the phone??

    TIA!
    02-15-2014 07:32 AM
  2. Neeky's Avatar
    Well, I figured it out on my own!
    I have no idea why, but I can only see these particular videos when the phone is used as a USB device. Which can't be done out-of-the-box with Windows 7 phone.
    So I made the registry changes suggested here - How to turn your Windows Phone 7 device into a USB drive | Windows Phone Central

    My phone showed up in Explorer as an external drive and I was able to go into the videos folder and the videos were there to move onto my PC. No idea why they wouldn't show up in Zune though.

    Hope that helps anyone else who might have the same problem!
    02-15-2014 07:58 AM

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