1. soumitro316's Avatar
    I have a Samsung Omnia W(Focus Flash). It just slipped from my hand and fell down and now its stuck in an endless restart loop. The Samsung logo appears on the screen and then it restarts again. This just goes on. Is there any way to hard reset it? I can't even connect it to my PC to hard reset. Please help
    02-22-2014 09:35 AM
  2. Maaz Mansori's Avatar
    This one has a removable battery right? Have you tried removing it and putting it back in?
    02-22-2014 09:40 AM
  3. SwimSwim's Avatar
    This one has a removable battery right? Have you tried removing it and putting it back in?
    This. Also, try to the power button + volume up combo? I believe that's the one for hard reset (soft reset is power button + volume down).

    Also, check the SIM card (assuming the model has one). I k ow Windows Phone requires a restart for the SIM card to begin function, so make sure it's inserted properly and not broken. Whilst unlikely, maybe the SIM card is damaged and confusing the phone?
    02-22-2014 09:46 AM
  4. soumitro316's Avatar
    Tried removing the battery and putting it back. Also tried the button combinations. I pressed format but it still keeps restarting. Anyways thanks for the help guys. Guess I'm stuck with my dad's old bb now :( :( BTW the simcard isn't damaged because it was works fine in the bb

    Sent from my Nexus 7 using WPCentral Forums mobile app
    02-22-2014 10:05 AM
  5. SwimSwim's Avatar
    Ouch, sorry to hear it. Really weird, WP is usually such a stable and reliable OS... Have you tried contacting Samsung and/or your carrier?
    02-22-2014 07:29 PM
  6. Maaz Mansori's Avatar
    I'm guessing there is probably physical damage to the phone causing the continuous reboots.
    02-22-2014 09:19 PM
  7. soumitro316's Avatar
    Will take it to the Samsung service center and get it checked out. Hope it gets repaired. Bb is a pain
    Edit: Just hit it a bit and now it's working haha...i think the power button was probably stuck.
    Sent from my Nexus 7 using WPCentral Forums mobile app
    02-23-2014 02:32 PM
  8. SwimSwim's Avatar
    Will take it to the Samsung service center and get it checked out. Hope it gets repaired. Bb is a pain
    Edit: Just hit it a bit and now it's working haha...i think the power button was probably stuck.
    Sent from my Nexus 7 using WPCentral Forums mobile app
    Haha, glad to hear it all worked out, then. :)
    02-23-2014 05:08 PM

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