1. SLIMv3n0m's Avatar
    Hi there,

    I have a bit of an issue with my Samsung Focus where it can not be recognized by any PC I plug it into. Therefore I am unable to back up my whole phone. I have tried Camera Roll Sync HD which does a great job backing up the full version of my photos, but I need something to back up my videos. Can anyone recommend an app that can help me do that? I've looked but can't find anything.

    Edit: I should also mention that as a result of my not being able to connect to a PC I am still running WP 7.5.

    Thanks,
    SV
    03-26-2014 02:03 PM
  2. jjmurphy's Avatar
    I don't have a direct answer for you, but I'm guessing you have a Windows 8 PC? Otherwise, you need another usb cable. My focus was really particular about which cable I used.
    03-26-2014 02:11 PM
  3. SLIMv3n0m's Avatar
    I've tried on both Windows 7 & 8.x PCs with the original cable that came with the phone. Windows detects a new piece of hardware, but is unable to find drivers for it. It's been very frustrating trying to fix it.
    03-26-2014 02:26 PM
  4. Squachy's Avatar
    you have Zune installed? 7.x needs zune...
    If you want to do it a slow and clunky way, you can just upload your files to Skydrive/Onedrive and just access it from the PC afterwards.
    03-26-2014 09:39 PM
  5. SLIMv3n0m's Avatar
    I have all the required software installed. The issue is with the drivers for some reason.

    How can I upload videos to Onedrive?
    03-27-2014 09:36 AM

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