WP 8.1 update blue screen

6Kings

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Nov 12, 2012
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My update on the 920 was going so well until it started going into continuous cycle of blue screen and reboot. Now it is Blue Screen dead. Any ideas on how to address this?:unhappy:
 

BIGPADDY

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Sep 30, 2012
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Try a soft reset hold the power button and volume down button until it vibrates see if that takes it off the blue screen.
 

kamajoo

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Apr 14, 2014
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How about this? 1397500640714.jpg soft reset does not help and cant hard reset holding camera, vol down and power. Isntalled wp8.1 preview and now lumia 920 not booting. (Worked while with 8.1preview)
 

ogwp

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Oct 30, 2012
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I have the same sad face blue screen on my 920. I tried updating to 8.1 yesterday morning. The gears initially showed and the progress bar made it to what seemed like completion. But, the phone then rebooted to the blue screen. Can't get past it now. In addition to attempting a hard-reset, I tried running the battery down and also tried using Nokia Software Updater to restore the firmware.
 

Dina Helmy

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Apr 28, 2014
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I have the exact same issue on nokia lumia 920, I receive the blue screen with the sad face after upgrading from wp8 to wp8.1 is there any solution?
 

MyktlanTekutly

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Nov 20, 2013
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I have the same issue on my 920 after installing update 1 for PFD, first notifications bar stop workin after that it resets and a blue screen with a sad face appear now it doesnt work for nothing but a paperweight I am sadder then that blue screen face...

is there a way to fix it?
 

majid5280

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Jul 12, 2014
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my nokia lumia 520 has the same problem after upgrading to 8.1 thank god its still in warranty.
Is the fault repairable or is my phone bricked.
 

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