05-14-2014 02:18 PM
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  1. medanasbo's Avatar
    Hello,

    I'm a Windows Phone developer from Tunisia and I have HUAWEI Ascend W1 (HUAWEI 4Africa exactly)
    I used to enable preview for developers since 2013 to get GDR 3 and now I'm trying to upgrade to 8.1 through it
    But unfortunately, I've got an error with number 80188309
    Lumia owners got the same error when they was trying to upgrade to Lumia Black
    For region I set USA and I flashed my phone with USA ROM since 3 or 4 days ago as I expected to get Cortana
    After I failed 2 times in getting the update [stuck in Preparing to install 96%] then moves back until 04% (but very quickly) then I get the error

    80188309.jpg

    Now I changed everything to Tunisia (Region ...) and I'm downloading the update (59% actually)
    Any one got same problem ? any solution ?

    Thanks
    04-14-2014 08:40 AM
  2. medanasbo's Avatar
    up up
    04-14-2014 08:44 AM
  3. neo158's Avatar
    Have you tried restarting, not only that but I made sure that I had almost 4GB of free storage before the update.
    04-14-2014 08:45 AM
  4. isabella001's Avatar
    i think it may be bcoz of slow internet connection.try a faster
    04-14-2014 08:49 AM
  5. realwarder's Avatar
    Restart, make sure you are on Wi-Fi, then press Check for Update again. I had this once too. Oh yes, I also freed up 10GB space (originally 3.8GB free). Not to sure if that helped too.
    04-14-2014 08:50 AM
  6. AddVariety's Avatar
    Got the same error, on a Huawei Ascend W1 as well. It's not because of slow internet connection, I'm on a Wi-Fi 100 Mbit/s up+down. Any ideas?
    04-14-2014 08:51 AM
  7. medanasbo's Avatar
    it's not an internet problem ..
    The update downloads completely and prepares to install but when stuck in 96% like happens for everybody, in few seconds I get the error got it ?
    04-14-2014 08:52 AM
  8. medanasbo's Avatar
    Until now, I've seen only ASCEND W1 users getting same problem !
    04-14-2014 08:52 AM
  9. Alessio Gorgeri's Avatar
    Huawei W1, same thing here in Italy. At 96% the message error appears.
    04-14-2014 09:01 AM
  10. Escherichie's Avatar
    me to, acend w1
    Why all phones run it and w1 doesnt???
    04-14-2014 09:08 AM
  11. pdplatypus's Avatar
    Having the same experience here in the Philippines. I flashed Russia GDR2 rom then update to the latest GDR3 Preview.

    Anyway, is there a link where I can get USA ROM? I would prefer to use that since Russia ROM is limited to 3 languages. I understand Filipino and English and I'm studying Japanese and Spanish.

    Huawei sucks big time anyway. Only China gets the GDR3 update while the others had received GDR2 and some are still stuck with GDR1 like in my case before I started flashing.
    04-14-2014 09:08 AM
  12. lupenyk's Avatar
    Same problem here!
    04-14-2014 09:17 AM
  13. medanasbo's Avatar
    Having the same experience here in the Philippines. I flashed Russia GDR2 rom then update to the latest GDR3 Preview.

    Anyway, is there a link where I can get USA ROM? I would prefer to use that since Russia ROM is limited to 3 languages. I understand Filipino and English and I'm studying Japanese and Spanish.

    Huawei sucks big time anyway. Only China gets the GDR3 update while the others had received GDR2 and some are still stuck with GDR1 like in my case before I started flashing.
    Yes there is USA ROM Link
    华为W1-U00固件(W1-U00,WindowsPhone 8,V100R001C25B054,美国固件).rar_免费高速下载|百度云 网盘-分享无限制
    04-14-2014 09:19 AM
  14. pdplatypus's Avatar
    I guess someone should write a petition letter to Huawei via Change.org. They really suck with CSR.
    04-14-2014 09:20 AM
  15. pdplatypus's Avatar
    04-14-2014 09:23 AM
  16. medanasbo's Avatar
    Guys, Microsoft should give us a full support ... I'm trying to get help from Windows Phone Technical Support via CHAT but no one can solve this yet !
    gino80 likes this.
    04-14-2014 09:23 AM
  17. lupenyk's Avatar
    Please write your Model,OS Version,Firmware version,Mobile Operator and County here LINK 1
    04-14-2014 09:32 AM
  18. pdplatypus's Avatar
    I hope they cooperate with us. Sometimes they only answer basic info.
    04-14-2014 09:33 AM
  19. LoveJailbreak4S's Avatar
    Same problem on my Windows Phone 8S by HTC!
    04-14-2014 09:42 AM
  20. pdplatypus's Avatar
    Same problem on my Windows Phone 8S by HTC!
    I guess this has issues with 4GB memory.
    04-14-2014 09:49 AM
  21. lupenyk's Avatar
    It looks like some 4GB storage only problem :/
    04-14-2014 09:49 AM
  22. akoj's Avatar
    You need to free up some space.
    04-14-2014 09:52 AM
  23. lupenyk's Avatar
    1,5GB free...after HW reset
    04-14-2014 09:56 AM
  24. florianfrank's Avatar
    I reset my W1 aswell and also I don't have a possibility to update. hangs at 96% like the rest of us :/

    MICROSOFT, FIX THIS NOW!
    everyone has the update except me now, thank you very much microsoft :(
    04-14-2014 10:33 AM
  25. Sinaan Haadi1's Avatar
    Im also having the same error message displayed.i think maybe the server is busy or its the problem with some mobile's like 520 and 720 please solve this issue as soon as possible.
    04-14-2014 10:40 AM
57 123

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