05-15-2014 03:29 PM
39 12
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  1. Dum3's Avatar
    Anyone else got the problem?Had official GDR3,updated to 8.1 preview,restarted everything ok,everything else works as expected except camera ,it tries to enter application and then immediatly exits,pressing hardware button does the same,i had proshot installed too and it doesn't start either,u guys have camera working fine on 8.1 preview?
    04-14-2014 12:29 PM
  2. kingenu's Avatar
    hard reset fixes this for ativ s, try a rstart first though
    04-14-2014 12:34 PM
  3. mary beth hale's Avatar
    agree with hard reset suggestion. I've been lucky and everything has worked fine for me this morning without having to do this.
    04-14-2014 01:53 PM
  4. Dum3's Avatar
    it worked with a hard reset,daaamn...
    04-14-2014 02:43 PM
  5. aafa's Avatar
    I just had an issue with the camera. I made a camera shortcut on the 'quick actions'...I then tried selecting the camera app from there, it only gave me a black screen with the camera interface. bug for sure. I removed the camera from quick action list, rebooted, thank God camera works!
    04-14-2014 03:28 PM
  6. peterfares's Avatar
    I'm having issues on my ATIV S T899M.

    If I open the camera then select videos and then go out of the camera it will no longer work until I reboot the phone. If I never switch to video mode it works fine.
    04-14-2014 05:54 PM
  7. Pavlov Effect's Avatar
    for me the camera works kina slow when i switch betwen video burst and camera [i need to wait 2-3 sec till it switch and it doesnt show me black screen]
    04-14-2014 07:44 PM
  8. peterfares's Avatar
    for me the camera works kina slow when i switch betwen video burst and camera [i need to wait 2-3 sec till it switch and it doesnt show me black screen]
    Have you tried switching to video mode and then closing the camera app and then re-opening it? Try doing this 2-3 times in a row.

    Which ATIV S model do you have? i8750 or T899?
    04-14-2014 08:44 PM
  9. Pavlov Effect's Avatar
    Have you tried switching to video mode and then closing the camera app and then re-opening it? Try doing this 2-3 times in a row.

    Which ATIV S model do you have? i8750 or T899?
    i8750
    and yes i did still works but it takes 5 sec till the camera switch from black screen to display.. the only problem is the slow loading of the function and that i have flash even when i mark no flash
    sorry for bad english :P
    04-14-2014 08:52 PM
  10. peterfares's Avatar
    i8750
    and yes i did still works but it takes 5 sec till the camera switch from black screen to display.. the only problem is the slow loading of the function and that i have flash even when i mark no flash
    sorry for bad english :P

    Your english is fine.

    We have different models. Maybe the i8750 isn't effected while the T899M is. Or maybe I'm just unlucky.
    The camera will work 1 or 2 times after switching to video mode but I haven't had it go 3 times. Not being able to use video mode without rebooting afterwards is very annoying.
    04-14-2014 08:57 PM
  11. mary beth hale's Avatar
    I'm having issues on my ATIV S T899M.

    If I open the camera then select videos and then go out of the camera it will no longer work until I reboot the phone. If I never switch to video mode it works fine.
    I spoke too soon earlier...recorded a video and switched to camera shot...black screen. This happened from shortcut in notifications.
    04-14-2014 09:32 PM
  12. peterfares's Avatar
    I spoke too soon earlier...recorded a video and switched to camera shot...black screen. This happened from shortcut in notifications.
    T899 or i8750?

    I wonder if a hard reset would fix this. Such a pain. At least 8.1 can restore your start screen!
    04-14-2014 10:21 PM
  13. mary beth hale's Avatar
    T899 or i8750?

    I wonder if a hard reset would fix this. Such a pain. At least 8.1 can restore your start screen!
    T899,Rogers,unlocked. I rebooted the phone and when I opened the camera with the physical button, everything worked fine. may still do a hard reset when I have more time tomorrow, just to start fresh. i'm still loving the update.
    04-14-2014 11:09 PM
  14. peterfares's Avatar
    T899,Rogers,unlocked. I rebooted the phone and when I opened the camera with the physical button, everything worked fine. may still do a hard reset when I have more time tomorrow, just to start fresh. i'm still loving the update.
    Yeah rebooting fixes it temporarily. But switching to video mode will cause it to stop working until your reboot again. If not the first time then the second or third time you go to video mode.
    04-14-2014 11:29 PM
  15. serbanflorian's Avatar
    hello there. no mather how i use flash (on off auto) , after i take a photo it flashes one more time. anyone tried?
    04-15-2014 02:25 AM
  16. kingenu's Avatar
    i8750
    and yes i did still works but it takes 5 sec till the camera switch from black screen to display.. the only problem is the slow loading of the function and that i have flash even when i mark no flash
    sorry for bad english :P
    try a battery pull
    04-15-2014 03:18 AM
  17. ShocWave's Avatar
    i8750
    and yes i did still works but it takes 5 sec till the camera switch from black screen to display.. the only problem is the slow loading of the function and that i have flash even when i mark no flash
    sorry for bad english :P
    hello there. no mather how i use flash (on off auto) , after i take a photo it flashes one more time. anyone tried?
    I have a T899M and my camera flash "after" the picture is taken, even with flash turned off.
    The picture is all dark as if I never used flash because the flash comes late.
    If I enable flash, it flashes 3 times (instead of twice as it is supposed two).

    It seems to be flashing once after the picture is saved regardless of what setting I use.
    I'm guessing this won't get fixed until Samsung puts out a firmware update when 8.1 comes out officially.
    04-15-2014 04:53 AM
  18. serbanflorian's Avatar
    It seems to be flashing once after the picture is saved regardless of what setting I use.
    I'm guessing this won't get fixed until Samsung puts out a firmware update when 8.1 comes out officially.
    same here.
    04-15-2014 04:59 AM
  19. striderbih's Avatar
    We have different models. Maybe the i8750 isn't effected while the T899M is. Or maybe I'm just unlucky.
    The camera will work 1 or 2 times after switching to video mode but I haven't had it go 3 times. Not being able to use video mode without rebooting afterwards is very annoying.
    I have same problem, and I did hard reset, but didn't help. :(
    Only rebooting temporary solves the problem (until tapping to "Video" option again), so video function is useless with this bug present.

    p.s. I have i8570.
    Last edited by striderbih; 04-15-2014 at 10:05 AM.
    04-15-2014 09:53 AM
  20. gilnfld's Avatar
    I would like to confirm the issue with the camera on the T899M version. Entering camera and/or video several times shuts down the lens and camera app menu all together. Not only can you take no pictures/videos - - only black screen is visible - - you can't enter the camera's settings menu either. Hard reset does not fix it. Only a reboot takes care of problem, until camera dies again. Clearly a very serious glitch/bug and, I am wondering if we need to wait for Samsung's official firmware for this to be corrected?

    gs
    04-15-2014 01:31 PM
  21. peterfares's Avatar
    I would like to confirm the issue with the camera on the T899M version. Entering camera and/or video several times shuts down the lens and camera app menu all together. Not only can you take no pictures/videos - - only black screen is visible - - you can't enter the camera's settings menu either. Hard reset does not fix it. Only a reboot takes care of problem, until camera dies again. Clearly a very serious glitch/bug and, I am wondering if we need to wait for Samsung's official firmware for this to be corrected?

    gs
    I'm guessing we'll have to wait.

    Damn it, I should have waited and not updated. I KNEW something like this would happen.
    04-15-2014 02:50 PM
  22. tofmin's Avatar
    Same problem here. Everything else works great but camera is broken...

    Rumors, found on Polish WP forum: there will be a new camera app (not released yet, don't know source)
    http://www.image.windowsmania.pl/?di=7C76
    ("As a result of changes in the device, you must download and install the Ativ Camera application")
    striderbih likes this.
    04-15-2014 02:57 PM
  23. vervester's Avatar
    Mine does something similar. It will black screen when changing the resolution settings. Only fix is to reboot. The video is usually ok as far as I can tell but if you keep changing it will always eventually black screen. Must be something to do with the way it handles changes to the cameras resolution and some devices must be more sensitive to it than others. I'd be interested to see if anyone can continually keep changing resolution without this happening?

    Sent from my Nexus 5 using Tapatalk
    04-15-2014 04:59 PM
  24. Matthew Becker1's Avatar
    I can confirm similar problems with the camera. A hard reset doesn't fix the problem, so it is definitely firmware related.
    04-16-2014 09:56 AM
  25. dzeremi's Avatar
    Everyone who have problem with camera try to change phone language to English. Camera will probably work fine.
    04-16-2014 10:02 AM
39 12

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