04-20-2014 06:43 PM
28 12
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  1. samicp's Avatar
    I have an awesome NOKIA Lumia 720 running the preview release for windows phone 8.1, and... the action center cannot be pulled down at all!! is there a fix for this? actualy when I was running Lumia Black - 8.0.10521.155 I had the problem with the status bar not being able to be pulled down except for in landscape mode.
    04-14-2014 11:52 PM
  2. fallback's Avatar
    Have you tried running a soft reset? If not please do so. If after doing it it still persists you can try a hard reset but If you don't like doing that maybe have it looked to the nearest Nokia or Microsoft store and maybe if your phone is still under warranty it might be a hardware issue and have that handset replaced.
    04-15-2014 12:02 AM
  3. samicp's Avatar
    thanks, but i already tried both already, no luck. and I do not think that it's under warranty as i am using the developer preview
    04-15-2014 12:25 AM
  4. samicp's Avatar
    04-15-2014 12:29 AM
  5. fallback's Avatar
    Don't lose hope man, just try, enroling in developer's preview doesn't necessarily mean nullifying your warranty.
    samicp likes this.
    04-15-2014 12:38 AM
  6. samicp's Avatar
    thanks dude, ill try
    04-15-2014 01:29 AM
  7. iAdrian23's Avatar
    Do a hard-reset. See if that works
    04-15-2014 01:30 AM
  8. Zulfigar's Avatar
    thanks, but i already tried both already, no luck. and I do not think that it's under warranty as i am using the developer preview
    Yeah, enrolling into the preview says it'll void your warrantee, but it won't, just there so that Microsoft can cover it's *** incase something happens. It does sound like a hardware issue though, so go and try asap. Good luck!
    samicp likes this.
    04-15-2014 01:33 AM
  9. samicp's Avatar
    I did, and no luck
    04-16-2014 01:06 AM
  10. samicp's Avatar
    Thanks! I'll try
    04-16-2014 01:07 AM
  11. samicp's Avatar
    Any other suggestions?
    04-16-2014 02:06 PM
  12. dericslab's Avatar
    Do all the other WP8.1 features work?

    I don't know why I am thinking this, but is it not something to do with the LCD?
    See if you can make use the top of the screen in another program. MAYBE there is a dead spot on the screen?

    Hope you come right.
    Thomas Ozawa and samicp like this.
    04-16-2014 02:19 PM
  13. Thomas Ozawa's Avatar
    Do all the other WP8.1 features work?

    I don't know why I am thinking this, but is it not something to do with the LCD?
    See if you can make use the top of the screen in another program. MAYBE there is a dead spot on the screen?

    Hope you come right.
    Your absolutely right :)
    04-16-2014 02:22 PM
  14. samicp's Avatar
    all other features are fine. though Very good idea, but I already tested that, and it works just fine. nice thought though
    04-16-2014 03:23 PM
  15. samicp's Avatar
    nope, no dead spot, I checked already
    04-16-2014 03:24 PM
  16. samicp's Avatar
    do you think I can get Nokia to fix or replace it? (from denmark)
    04-16-2014 03:27 PM
  17. kingenu's Avatar
    do a reset, settings-about-reset phone, my volume bar wasn't showing till i did this
    04-16-2014 03:29 PM
  18. samicp's Avatar
    look, anyone who reads his thread, understand that I did a soft reset and hard reset MANY times already which did not help which is why I believe it is a hardware issue but I cannot be sure
    04-16-2014 03:31 PM
  19. samicp's Avatar
    do a reset, settings-about-reset phone, my volume bar wasn't showing till i did this
    thanks, but I already did as stated above
    04-16-2014 03:33 PM
  20. Jas00555's Avatar
    I'm sorry, but I just have to ask. Are you SURE that you have 8.1? Like do you have the start+ theme tab in your settings? I know two people who just downloaded the prerequisite and didn't download 8.1.
    04-16-2014 03:36 PM
  21. samicp's Avatar
    I'm sorry, but I just have to ask. Are you SURE that you have 8.1? Like do you have the start+ theme tab in your settings? I know two people who just downloaded the prerequisite and didn't download 8.1.
    yes, of course
    04-16-2014 03:51 PM
  22. Nimdock's Avatar
    Well... You mention that even before 8.1 you had trouble making the status bar appear... I think it might be possible that you have a hardware problem if that's the case (touch screen deffect).

    I would try an exchange.
    samicp likes this.
    04-16-2014 03:58 PM
  23. samicp's Avatar
    photo-1-.jpg physically, the screen is sensitive in the status bar area ie. where you need to pull the action center down from. but, I don't know if this is the software or hardware doing this but the phone does not let my fingers touch that area as you can see on the picture of a chalkboard app, it only lets me draw till where the status bar is supposed to be (but this app is full screen) but surprisingly, wp_ss_20140417_0001.jpg wp_ss_20140417_0002.jpg the action center worked this morning! but it was hard to get it down, now - I cannot anymore just worked for a minute. anyone got an explanation for this?
    04-17-2014 01:33 PM
  24. samicp's Avatar
    ⬆ ⬆ ⬆ ⬆ ⬆ ⬆ ⬆ ⬆ ⬆ ⬆ ⬆
    04-17-2014 01:43 PM
  25. samicp's Avatar
    ok, this is really weird... IT WORKS NOW!!! it... just... suddenly worked! this is amazing, hope it keeps up!
    Nimdock, Ichigo and dericslab like this.
    04-18-2014 11:58 AM
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