1. Michael John Sabido's Avatar
    I have a Nokia Lumia 720 and I can't update to WP 8.1. I have installed the initial update in preparation for the WP 8.1 update; but when I tried to download the WP 8.1 update itself, the download seems to take forever. I reached a maximum of about 16% and then it gives me an error - The update couldn't be downloaded (801882d2). When I retry, sometimes it continues and sometimes it goes back to 0%. This is so frustrating.

    I've searched for some solutions and they say it's an issue about the wrong date and time so I changed my phone's date and time but it did not work. I also tried to change the region/country - still didn't work. My phone is also fully charged and the storage space left is about 1.2 GB.

    Could this be an internet connectivity issue?
    DanishSaeed15 likes this.
    04-16-2014 05:23 AM
  2. ca_guri's Avatar
    I m also facing the same issue and not been able to download the 8.1 update, i almost tries around 30 times and every time i get this same error, every thing is right in my phone (date, country, region, etc etc) but still not able to download, now m fedup of this and decided not to give more tries because it only eats up my data (about 1gb) and nothing happens for me. I have also done so may soft resets but no result, my wifi is also working fine and there is no connectivity problem as i think so... So i leave this update for now i will try it later next month...
    04-16-2014 05:45 AM
  3. alllies's Avatar
    This is same as 80188d1, Solutions to 801881cd,
    80188265, 801881d0 and other update issues on Windows Phone | Windows Phone How-to (United States)
    .

    This is a server timeout issue. Restart your phone connect to a reliable and Hi-speed Wi-Fi before you hit download.
    DanishSaeed15 likes this.
    04-16-2014 05:55 AM
  4. Michael John Sabido's Avatar
    Hmm... seems like the problem is really the internet connection. I'll try connecting to a stable, high speed Wi-Fi and download the update again.
    04-17-2014 08:49 AM
  5. Michael John Sabido's Avatar
    Okay, I have already confirmed that the error appears if you try to download the WP 8.1 update on an unstable and slow internet connection. I went to our neighbor's house to download the update since they have a reliable Wi-Fi connection and I downloaded the update there. Finally, I'm enjoying WP 8.1 on my 720 and I'm not having issues so far.
    04-21-2014 02:21 AM
  6. Anandhu SrEe's Avatar
    how fast do,need to update 8.1 for my lumia 520 is 60kb/s enough????
    04-25-2014 01:09 PM
  7. auwalumar's Avatar
    I have a Nokia Lumia 720 and I can't update to WP 8.1. I have installed the initial update in preparation for the WP 8.1 update; but when I tried to download the WP 8.1 update itself, the download seems to take forever. I reached a maximum of about 16% and then it gives me an error - The update couldn't be downloaded (801882d2). When I retry, sometimes it continues and sometimes it goes back to 0%. This is so frustrating.

    I've searched for some solutions and they say it's an issue about the wrong date and time so I changed my phone's date and time but it did not work. I also tried to change the region/country - still didn't work. My phone is also fully charged and the storage space left is about 1.2 GB.

    Could this be an internet connectivity issue?
    01-26-2016 07:28 AM

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