All my other apps are working fine since upgrading my phone to 8.1. Unfortunately, the only app not working is the xbox video app! can somebody help me pls? i cant find articles with the same problem
yes exactly! so should we wait for an update or contact microsoft about this
Hello Everyone,
This is Eli with Windows Phone Support. We are looking into this issue further, and would like to collect some logs from your device. When you have time, please head over to our chat support team and advise them that you are seeing this specific issue and were asked to provide logs. Our agents will then walk you through our log collection process, and advise you which logs we need to collect.
Chat Support: https://gethelp.live.com/Pages/MSO.aspx?Product=WP8&Topic=EAP&Locale=en-us
The agents there will walk you through the process from there.
Thank you,
Eli A.
Windows Phone Support
Since I don't own a Xbox Videos.. I only want local videos to show up, any workarounds??
I use for local video's the yX player
Its a sideloadapp found on windowsphonehub so you must have a unlocked phone
Create a folder on your SD cart
Name it ( whateveryouwant )
Put your movies in that folder and rename the extenions to .rm instead of .mp4 or whatever.
The player cant acces the standart folders like video.
This might help users with wp 8.1 video app problem.. I had the same problem.. But I found my own workaround
Connect your mobile/cell phone to your computer..
Use the windows explorer and access your windows phone and copy paste your videos to the picture folder and will be able to play videos from photo hub.. It works