1. Karthik Sampath's Avatar
    My L520 have some issues so I like to soft reset my phone not a hard reset.
    05-01-2014 03:01 PM
  2. oditius's Avatar
    Volume down and power. Hold both about 10 seconds..
    vunder likes this.
    05-01-2014 03:05 PM
  3. Aniket Mhatre's Avatar
    I guess more than 10 secs keep the keys pressed till your phone doesn't vibrate.

    Sent from my Lumia 620 wp8.1 RM-846_im_india_233 using Tapatalk
    05-01-2014 03:42 PM
  4. Karthik Sampath's Avatar
    After the soft reset I'm facing the same problem. In music it shows repeated songs and my video is not opening.
    05-01-2014 09:35 PM
  5. Aniket Mhatre's Avatar
    After the soft reset I'm facing the same problem. In music it shows repeated songs and my video is not opening.
    You on windows 8 or windows 8.1
    05-01-2014 11:35 PM
  6. Karthik Sampath's Avatar
    I'm on WP 8.1
    05-02-2014 03:59 AM
  7. Aniket Mhatre's Avatar
    Try a hard reset. Back up your songs on your pc and even backup your other stuffs if you want. Then hard reset your phone and even format your sd card. Then aftr the reset using a card reader transfer all your music back to your sd card.

    Sent from my Lumia 620 wp8.1 RM-846_im_india_233 using Tapatalk
    05-02-2014 04:15 AM
  8. Karthik Sampath's Avatar
    After hard reset repeated songs are removed, but Video app is still having the problem.
    05-02-2014 11:53 AM
  9. Aniket Mhatre's Avatar
    After hard reset repeated songs are removed, but Video app is still having the problem.
    Try reinstalling the video app. Its a known issue so i will suggest just for the update.
    05-02-2014 01:17 PM
  10. JaiMento's Avatar
    Try reinstalling the video app. Its a known issue so i will suggest just for the update.
    You can't uninstall and reinstall the Video app in WP8.1.
    05-02-2014 01:22 PM
  11. Aniket Mhatre's Avatar
    Then wait for the update

    Sent from my Lumia 620 wp8.1 RM-846_im_india_233 using Tapatalk
    05-02-2014 01:23 PM

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