08-01-2014 03:34 AM
31 12
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  1. jeets's Avatar
    This problem is solvable. Try this
    1. Make sure you connected to a wifi internet connection. Phone is on charger.
    2. Go to Settings, Microsoft Account.
    3. Under "Download new content" select "as items arrive"
    4. Click the tick

    your microsoft account will now say "syncing"

    Be patient, do not switch your phone to standby. You can also watch your sms restore.

    you may have to repeat a few times.

    I had the same problem, and solved it this way. I have to confess I read the solution somewhere else on the forum.
    06-28-2014 04:59 AM
  2. Soumya Patra's Avatar
    my backup and restore after hard reset was awesome. a complete restore of data (msgs and settings) and apps is done except a few apps such as: -
    1. whatsapp : not currently published
    2. nokia reading & Cortana : not available in my region. i downloaded with region change trick.

    apart from this, all apps downloaded one by one, including the updates such as Display and Extras updates from Nokia.
    Which handset are you using?
    NoogMan9605 likes this.
    06-28-2014 05:59 AM
  3. Gaurabh Sinha's Avatar
    After hard reset my Lumia 620 push notifications doesn't work for facebook messenger when battery saver is on...there is no option for work on background task when battery saver on why?
    06-28-2014 06:27 AM
  4. Soumya Patra's Avatar
    My Lumia 720 Getting hanged every alternate day(twice today). Soft resetting has become a regular habit. Only 6 month old handset. Once a proud owner every day cursing myself for buying this irritating handset. Please offer me a solution
    06-28-2014 10:40 AM
  5. Hafsa Ishaq's Avatar
    I did as you guided to see my messages on outlook, but it says that i havent added any messages to my chat yet. What to do?

    also, Since my Lumia 620 doesnt have any phone storage left, i need to do a hard reset. So i need to know How can messages and chat be restored after the hard reset.
    08-01-2014 03:24 AM
  6. Wael Hasno's Avatar
    I did as you guided to see my messages on outlook, but it says that i havent added any messages to my chat yet. What to do?

    also, Since my Lumia 620 doesnt have any phone storage left, i need to do a hard reset. So i need to know How can messages and chat be restored after the hard reset.
    If your backup is enabled, your texts should be backed up automatically and restoration should begin the moment you sign in with your Microsoft account after hard reset.
    08-01-2014 03:34 AM
31 12

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