1. Arjun KR's Avatar
    I'm facing a problem, previously I had installed FB Messenger on SD card, when I tried to update yesterday,it asked me to move it to phone memory, when I tried to do that, the storage sense didn't shown the messenger in SD card, even it is missing from app list,but I can access it from the previously pinned tile.
    I inserted the SD card to my PC and checked and I found FB Messenger was present, then I formatted my SD card, now phone is asking me to inert sd card which had fb messenger, I want to uninstall the app and want to perform fresh install, but it is not listed in app list or storage sense,it is only visible in store with a message "insert sd card to update this app"

    wp_ss_20140606_0001-1-.png wp_ss_20140606_0002-1-.png
    06-06-2014 07:20 AM
  2. dKp1977's Avatar
    Have you tried and cleared your temp files with the storage tool? How about a reboot or even soft reset?
    Kaushik Banerjee likes this.
    06-06-2014 07:27 AM
  3. Kaushik Banerjee's Avatar
    try downloading the xap file manually from the windows phone app store website and transfer it to the root of your sd card. reboot your phone and go to store ? install local apps and try installing it manually
    06-06-2014 07:29 AM
  4. Arjun KR's Avatar
    tried clearing temp files,performed soft reset still the same problem.
    Installing from SD card gives me an error 80070057
    06-06-2014 08:06 AM
  5. dKp1977's Avatar
    tried clearing temp files,performed soft reset still the same problem.
    Installing from SD card gives me an error 80070057
    What about installing it directly from the web store?
    06-06-2014 08:10 AM
  6. gmerdude's Avatar
    Honestly remove it it is a huge battery drainer get IM+ plus its on sale at the moment
    06-06-2014 08:12 AM
  7. dKp1977's Avatar
    Honestly remove it it is a huge battery drainer get IM+ plus its on sale at the moment
    You know, it's not about which messenger is better or not. It's about what your friends use. If the majority is using Whatsapp, so are you.

    Excuse me, no idea why the heck I wrote Whatsapp. I confused threads. :) IM+ definitely works. Gotta say though that I for one really like the FB messenger app.
    Last edited by dKp1977; 06-06-2014 at 08:25 AM.
    Kaushik Banerjee likes this.
    06-06-2014 08:13 AM
  8. Arjun KR's Avatar
    Honestly remove it it is a huge battery drainer get IM+ plus its on sale at the moment
    Even to remove it,its not there in app list,leave alone using it.
    App sits somewhere in phone system folder,its just not visible, I need a way to remove it.
    06-06-2014 08:23 AM
  9. Arjun KR's Avatar
    tried it but same problem. error 80070057
    06-06-2014 08:24 AM
  10. dKp1977's Avatar
    tried it but same problem. error 80070057
    Seems like you will have to go with a hard reset then. -_- You said you formatted the SD card. Did you do that directly on your WP device or by using a computer?
    06-06-2014 08:28 AM
  11. Arjun KR's Avatar
    I formatted with help of computer, it seems hard reset is the only thing left.

    Thanks for your suggestions everyone.
    06-06-2014 09:20 AM
  12. dicks-webos's Avatar
    Uninstall and re-install the messenger app worked for me. There was an update two days ago, not seeing major "battery drain" with it though.
    06-06-2014 09:26 AM

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