I used to use the baked in FB messenger app but now that's dead I'm trying to get to grips with the new messenger app. It is not easy as there are no instructions anywhere. Can you help?
Issues:
1) When I click on a contact in 'Recent' I have no problems seeing the historic conversation and sending them messages. Clicking on the same contact or any other on the 'Messenger' or 'Active' tabs results in the message 'Sorry, can't show messages right now, please try again'. This is BS because the Recent tab works fine. How do I address this?
2) When I try to report this difficulty on the 'Report a problem' page in the FB Messenger app all I get is a pop-up stating 'Couldn't show report' and the problem report is not sent.
3) Some people have grey FB icons next to their names, and some have little blue flashes. What's the difference? Both types of contact seem to work in the same way (ie. not very well).
So, what's the solution? I am sure this app wasn't released in this horrible state as if this is the same for everyone it would be unusable and the fault easily spotted by their testers, so it must be me? Can anyone advise as to what I'm doing wrong or direct me to the official instructions somewhere so I can learn how to use this app?
Thanks.
Issues:
1) When I click on a contact in 'Recent' I have no problems seeing the historic conversation and sending them messages. Clicking on the same contact or any other on the 'Messenger' or 'Active' tabs results in the message 'Sorry, can't show messages right now, please try again'. This is BS because the Recent tab works fine. How do I address this?
2) When I try to report this difficulty on the 'Report a problem' page in the FB Messenger app all I get is a pop-up stating 'Couldn't show report' and the problem report is not sent.
3) Some people have grey FB icons next to their names, and some have little blue flashes. What's the difference? Both types of contact seem to work in the same way (ie. not very well).
So, what's the solution? I am sure this app wasn't released in this horrible state as if this is the same for everyone it would be unusable and the fault easily spotted by their testers, so it must be me? Can anyone advise as to what I'm doing wrong or direct me to the official instructions somewhere so I can learn how to use this app?
Thanks.
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