To be honest. A lot of reviews said WP was ready for prime time. I went to try it in Nokia shop in Taipei and roughly seemed to be OK. What i realized later (which can only be realized with long usage and experience) is that it didn't even have (still hasn't) a proper keyboard input (Traditional chinese with qwerty input to be precise); only later i realized Office couldn't open its own files when protected by password (in WP 8 didn't even "see" files in the SD to be honest); only later i realized Skype for Android was better than the version for WP.
All those reviews i read were "enthusiastic". So i think the mechanism works both ways. I am absolutely not impulsive. I reasearched and checked. To say...had Nokia launched an initiative allowing users to use a device for one week all of these issues would have popped up. How can one imagine that after 4 years, in 2014 a device still lacks a keyboard input? I mean it's idiotic to say the least. Which company does that? What is the logic in coming up with a device without a file manager? You know, many users gave these things for granted when they bought the device. No normal user thinks these things can be missing on a device in 2014. It's not a matter of impulsive raptus (not always). It's rather that nobody would think a company would dare selling an incomplete OS with so many issues. Especially when not long ago it was the leading company for mobile, too.
Do you know Microsoft is trying to put a patch on its Asian market because nobody wants its devices? Maps, bing, etc. I have already said...the difference with the US is "HUGE". The OS is not only subpar, but the whole ecosystem looks shaky. Can be better for sure. Also, blaming people for buying a device that turns into an incomplete OS is not the best way to help the OS develop. It's not a user issue. It's a Microsoft issue. I have already explained it in other threads. When your OS is so incomplete for so long you're only bound to create unhappy users. Market share talks clear. That's my 2 cents.