07-06-2014 06:06 AM
34 12
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  1. LumiaWorld's Avatar
    Are the apps and games we have in the WP Store really THAT bad? I've been checking the reviews of some of the official apps that we have in the Store and most of them don't look good. There are lots of one/two/three star/s ratings... Lots of frustrated users...

    Maybe us, WP users, are just too demanding... Or maybe not?

    Oh and before I forget, I also noticed that most of the apps and games in the Store only get high ratings when they are 'new'. As they go old, their high ratings diminish... Bugs and issues are popping up from nowhere... Is this normal?

    BTW, sorry for my English 😃
    07-03-2014 07:01 AM
  2. streifenleopard's Avatar
    Hi, for the Xbox Music app one star is still too good. I wonder why MS doesn't care.
    07-03-2014 07:05 AM
  3. Silviu Bogusevschi's Avatar
    I agree with you in a way, the WP UX makes users more demanding to the app quality, but at the same time some apps (even official ones) really need some polishment (like XBM, which is awesome after yesterday update).
    wpn00b and Karthik Naik like this.
    07-03-2014 07:07 AM
  4. LumiaWorld's Avatar
    Well the Xbox Music app deserves the ratings that it gets. What bothers me though is that there are some apps such as Here Maps, Messenger, etc. which performs okay in my opinion and yet gets low ratings... For me it's just a bit unfair. It makes me think that the users are just too demanding
    07-03-2014 07:08 AM
  5. wuiyang's Avatar
    same thing as whatsapp, they wanted to publish their product FAST, and so the GUI look weird, whatsapp setting using normal button.....
    07-03-2014 08:44 AM
  6. Ashish Gupta888's Avatar
    Exceptions to my below thoughts: Xbox Video and Music and Games too!
    Problem with those reviewers is that they are accustomed to compare stuffs with other ecosystem which brings stuffs in completely different approach. Most of the official apps are good for not-so-called a power user. However, when it comes to those demanding users, it does not fulfil their needs and trust me they will keep demanding more and more features since they are sort of "Comparing" creatures!! They do not get how how unique the WP ecosystem is and they need to give more time to developers to completely utilize this OS. Even Droid took many years to emerge as leading OS.
    07-03-2014 08:48 AM
  7. loofmodnar's Avatar
    Many apps are rushed, incomplete and missing major features when released on Windows Phone. People are comparing them against iOS and Android and WP apps generally fall short.

    The other downside is if the apps ever get better people are unlikely to go back and update their original review unless reminded.
    FinancialP likes this.
    07-03-2014 09:24 AM
  8. dlalonde's Avatar
    In truth, we sometimes get less quality. I mean you have Xbox Music, an official Microsoft app, that is still subpar after months of being released, Instagram which has been in beta and lacking important features since its release, same with Vine (not beta mind you but still).

    The sad thing is that it's the "important" apps (as in getting users to adopt the platform) that lacks quality. Because you have Rudy Huyn's apps for example that are top quality. But if you tell people coming from another ecosystem to adopt third party apps for these services, they'll look elsewhere because they don't know if they can trust them or because they'd rather have the official app (rightfully so I might add). Even Rudy says that companies should all have their own app on Twitter.
    07-03-2014 09:52 AM
  9. ViciousJay's Avatar
    I swear I must be the only person who hasnt had a single issue
    07-03-2014 09:57 AM
  10. dlalonde's Avatar
    I swear I must be the only person who hasnt had a single issue
    With Xbox Music? Good for you! But you can be certain that the people who claim they have had problems are neither difficult, spoilt nor lying. Not saying that's what you're saying, just want to make sure that this doesn't ever come out. :)
    07-03-2014 12:17 PM
  11. Geddeeee's Avatar
    Can we stop harping on about the XBox Music app??

    We get that it is lacking in some areas. Continually flogging that particular horse is not going to change that fact. Use it or don't. Mixradio is freely available.

    Let it go!!!!
    Editguy1900 and Guytronic like this.
    07-04-2014 09:30 AM
  12. Torcher Death's Avatar
    Bad reviews are mostly due to comparisons to their android & iOS counterparts.
    WP8 was a good OS which showcased simplicity thanks to hubs, then came WP8.1 which is a great OS, but focuses on apps rather than features.
    The problem with this move is that, since its still a maturing OS, developers are yet to fully utilise the OS, even MS themselves are pretty clueless (skype, xbox music & video).
    My salutes to the hero, Rudy Huyn.
    07-04-2014 09:42 AM
  13. Jazmac's Avatar
    The best review of any app is how well it performs for you IMHO. Its never a smart move to crowd source your own opinion or decisions on what works. If you can't think for yourself, you've seriously given too much over to the meaning of a "smart" phone.
    07-04-2014 09:50 AM
  14. badr0b0t's Avatar
    MS is focusing their attention on how to improve their WP OS not realizing that the life of all smartphones revolve around APPS! They want to make their OS as fluid as it can be. Crap! What is the use of a smartphone with a fluid OS if you can't do much with it? All WP apps are unstable and broken. They should step back, think and start getting in the APPS game.
    I also have an HTC One X with a buggy JB 4.2 OS but very useful. Thanks to all stable android apps.
    07-04-2014 10:26 AM
  15. Chregu's Avatar
    The best review of any app is how well it performs for you IMHO. Its never a smart move to crowd source your own opinion or decisions on what works. If you can't think for yourself, you've seriously given too much over to the meaning of a "smart" phone.
    Well, this is interesting. What you are telling me is that I shouldn't read peoples review to get an idea about the quality of an app? I mean that's okay for an app that is free and has no alternative. But it's an entirely different issue for paid apps, regardless whether they have a trial or not as there could be issues that only show up later. Also, when there are many apps that do the same, crowd sourced opinion can help to make a selection what to look at.

    But you might be right, all the companies that have ratings in their stores might be wrong. It might be a stupid move to look at these things.

    Or it might be that you have just enough time and money to look at every single app extensively. Then you really should extrapolate your situation to everybody.
    07-04-2014 11:06 AM
  16. envio's Avatar
    Bad reviews are mostly due to comparisons to their android & iOS counterparts.
    WP8 was a good OS which showcased simplicity thanks to hubs, then came WP8.1 which is a great OS, but focuses on apps rather than features.
    The problem with this move is that, since its still a maturing OS, developers are yet to fully utilise the OS, even MS themselves are pretty clueless (skype, xbox music & video).
    My salutes to the hero, Rudy Huyn.
    This is exactly what I see. Although more official apps are appearing in the store, there is a distinct tendency to take an existing iOS or Android version and port that in its entirety. WP has such a wonderful and modern UI (far better then iOS or Android IMHO), with clean, simple, clear and uncluttered elements that are described through great typography rather than shiny boxes, drop shadows, faux gradient button surfaces and fancy transitions. When these official apps appear, they completely jar against the OS making them look even more ugly than they do in their native environment.

    Worse still are apps that are simply web wrappers of existing webapps that are already available through the mobile browser. It shows absolutely no regard or real support for the OS and in particular, they don't even try to exploit the capabilities of what a native WP app can do.

    Perhaps we should start naming and shaming. Here's a first stab - Next (large UK retailer) released their first official WP app only a few weeks ago. On the left is the official WP app. On the right is the mobile webpage. Spot the difference.
    wp_ss_20140704_0001.png wp_ss_20140704_0002.png
    Last edited by envio; 07-04-2014 at 12:26 PM.
    07-04-2014 12:03 PM
  17. Karthik Naik's Avatar
    This is exactly what I see. Although more official apps are appearing in the store, there is a distinct tendency to take an existing iOS or Android version and port that in its entirety. WP has such a wonderful and modern UI (far better then iOS or Android IMHO), with clean, simple, clear and uncluttered elements that are described through great typography rather than shiny boxes, drop shadows, faux gradient button surfaces and fancy transitions. When these official apps appear, they completely jar against the OS making them look even more ugly than they do in their native environment.

    Worse still are apps that are simply web wrappers of existing webapps that are already available through the mobile browser. It shows absolutely no regard or real support for the OS and in particular, they don't even try to exploit the capabilities of what a native WP app can do.

    Perhaps we should start naming and shaming. Here's a first stab - Next (large UK retailer) released their first official WP app only a few weeks ago. On the left is the official WP app. On the right is the mobile webpage. Spot the difference.
    Click image for larger version. 

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    true though,most apps on all platforms are HTML ports from their webapps anyways
    take the fb for instance(old version) same on all platforms and webapp as well
    07-04-2014 03:02 PM
  18. Jazmac's Avatar
    Well, this is interesting. What you are telling me is that I shouldn't read peoples review to get an idea about the quality of an app? I mean that's okay for an app that is free and has no alternative. But it's an entirely different issue for paid apps, regardless whether they have a trial or not as there could be issues that only show up later. Also, when there are many apps that do the same, crowd sourced opinion can help to make a selection what to look at.

    But you might be right, all the companies that have ratings in their stores might be wrong. It might be a stupid move to look at these things.

    Or it might be that you have just enough time and money to look at every single app extensively. Then you really should extrapolate your situation to everybody.
    Exactly the opposite. I never said not to use your best judgement. Keyword, your.
    Editguy1900 and Guytronic like this.
    07-04-2014 04:59 PM
  19. bijak_riyandi's Avatar
    I noticed that some people are stupid enough not to understand how an app works
    and then they blamed the devs after that

    *facepalm*
    07-04-2014 11:37 PM
  20. Aredubu's Avatar
    I am enjoying my Lumia Icon and the apps. There are some differences, but nothing that frustrates me. But then again, I use my phone as a phone, with a few exceptions. For other needs, I use either my Android tablet or Windows laptop.

    Now, if I could get a WIndows tablet that worked as well as my Icon and had the same apps, I would be a very happy camper!
    07-05-2014 12:19 AM
  21. ShreyansShah's Avatar
    the reason behind bad reviews is the users are still comparing it with apps in other OSs. they are not keeping in mind the limitation of WP OS, and the security it provides.
    i think, these comparison is wrong, and in a way, we r too demanding.
    Karthik Naik and LumiaWorld like this.
    07-05-2014 01:31 AM
  22. EC Translating Services's Avatar
    Are the apps and games we have in the WP Store really THAT bad? I've been checking the reviews of some of the official apps that we have in the Store and most of them don't look good. There are lots of one/two/three star/s ratings... Lots of frustrated users...

    Maybe us, WP users, are just too demanding... Or maybe not?

    Oh and before I forget, I also noticed that most of the apps and games in the Store only get high ratings when they are 'new'. As they go old, their high ratings diminish... Bugs and issues are popping up from nowhere... Is this normal?

    BTW, sorry for my English
    You speak as everyone was relying on competitor-paid reviews to take decisions on whether WP is good or bad. In part you are right, for the users that never used WP. But what about those who bought one and were or are unhappy and are leaving or need to carry two devices because WP is not able to cope with the needs of power users globally?
    A variety of users don't care much about reviews. They simply come from other platforms, spoiled by advanced features, and once they fall into the WP platform they find themselves deprived of a lot of functions, apps, usability so they start ranting. Other users hear and think "why is he complaining? he also owns one device...then the device sucks". Remember, for marketing there isn't better advertisement than USERS VOICE. That is why lots of companies pay rats to write fake reviews. They know those count more than 1 million TV ads.

    The truth about WP is that it's an incomplete OS with limited functionalities and chronic lack of proper apps + lack of global support in many areas + plenty subpar functionalities. The OS itself is potentially a killer. Microsoft doesn't seem able to manage it.
    FinancialP likes this.
    07-05-2014 01:46 AM
  23. EC Translating Services's Avatar
    the reason behind bad reviews is the users are still comparing it with apps in other OSs. they are not keeping in mind the limitation of WP OS, and the security it provides.
    i think, these comparison is wrong, and in a way, we r too demanding.
    Count me among those. I pay 700 euros for a 6" inches slab. I need it to work and NEVER managed to use it for work. From mail to browsing to lacking keyboard input, bad translating software (bing), bad maps (bing), bad news services (bing...now on NextReader), no encryption, no security (device goes lost, SIMcard removed, SD card taken and you're screwed). I take pictures with a Lumia 1520 and work with a 2 years old Galaxy Note II. In october i'll still use the Lumia for pictures (and monitor how WP evolves) and will HAVE TO buy a Note 4.
    If Microsoft wants less demanding users then it needs to admit the OS and the ecosystem is not made for A) Global users (When you lack even keyboard inputs you can't be considered a global player) and B) not suitable for power users but just some enterprise user and for low end middle end users with generic needs. Android is fragmented due to OEMs.....Microsoft OS is fragmented due to Microsoft internal issues (doesn't offer proper integration between the whole ecosystem). It's not only a matter of fake bad reviews. The OS does have too many weaknesses. Users get irritated and leave and bash it. And they are right. They feel ripped off.
    Grimmush likes this.
    07-05-2014 01:52 AM
  24. Shobin Drogan's Avatar
    i remember the glance screen update clearly says it doesnt work for 520 because of hardware limitations, but i saw countless reviews of 1 star from 520 owners complaining about how their phones dont have glance screen, like wtf.
    Jazmac likes this.
    07-05-2014 01:55 AM
  25. misfitpierce's Avatar
    I disagree that windows phone isn't for power users. I use mine for everything and find all the apps I need for work and gaming. The translator works fine for me aka Bing and as for maps... I prefer Bing maps over google any day. Google actually has obsolete numbers for some places around me that Bing had the correct ones for. So that's all opinion.
    07-05-2014 01:59 AM
34 12

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