1520 with 8.1 problems

Casper Naegle

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Jul 1, 2014
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My Lumia 1520 sometimes starts randomly going into and out of applications and the home, back, and search touch do not work. I can put my phone down and it will go from messaging, to cortana, to the screen where you hold down the back button, back to something else. I have to lock and open to get it out of this or sometimes do a reboot. I'm running 8.1 developer and have done every update. This started sometime after the last update. Anyone else seen this or have any magic to fix it?
 
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anon(7900571)

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Aug 5, 2013
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Hey lets begin with a soft reset by holding volume down + lock button at the same time until your phone vibrates and reboot itself (ignore the black screen to power off the phone ). Also can you post your OS version ? :smile:
 

greythorne

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Jun 9, 2014
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Mine has been rebooting often. I'm on 1520 with 8.1 developer preview. Now thinking if I should move back to 8.0 and just wait for the official release of 8.1 plus cyan update. One unrelated question how do you insert a plus sign?
 

SlightlyDum

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Jan 11, 2013
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My 1520 is doing the same... Turning off on its own, touch screen doesnt work sometimes, home button and cortana randomly gets activated . Did both soft and hard reset but still the same problem.
 

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