1. Casper Naegle's Avatar
    My Lumia 1520 sometimes starts randomly going into and out of applications and the home, back, and search touch do not work. I can put my phone down and it will go from messaging, to cortana, to the screen where you hold down the back button, back to something else. I have to lock and open to get it out of this or sometimes do a reboot. I'm running 8.1 developer and have done every update. This started sometime after the last update. Anyone else seen this or have any magic to fix it?
    Last edited by Muessig; 07-07-2014 at 01:39 PM.
    07-07-2014 01:25 PM
  2. Himanshu Chowdhary's Avatar
    Hey lets begin with a soft reset by holding volume down + lock button at the same time until your phone vibrates and reboot itself (ignore the black screen to power off the phone ). Also can you post your OS version ?
    Guytronic likes this.
    07-07-2014 11:26 PM
  3. blue1k's Avatar
    Mine started over heating so I did a hard reset to factory. Runs great now on 8.1.
    Himanshu Chowdhary and SAM 77 like this.
    07-07-2014 11:28 PM
  4. greythorne's Avatar
    Mine has been rebooting often. I'm on 1520 with 8.1 developer preview. Now thinking if I should move back to 8.0 and just wait for the official release of 8.1 plus cyan update. One unrelated question how do you insert a plus sign?
    07-07-2014 11:34 PM
  5. SAM 77's Avatar
    Mine started over heating so I did a hard reset to factory. Runs great now on 8.1.
    I really wish people would perform a phone reset before they come in here and start complaining.
    07-07-2014 11:35 PM
  6. greythorne's Avatar
    I really wish people would perform a phone reset before they come in here and start complaining.
    Oh i did a reset and the random reboots still occurs. Could it be a hardware related issue?
    07-07-2014 11:37 PM
  7. SlightlyDum's Avatar
    My 1520 is doing the same... Turning off on its own, touch screen doesnt work sometimes, home button and cortana randomly gets activated . Did both soft and hard reset but still the same problem.
    07-08-2014 12:06 AM

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