1. atash55's Avatar
    Hi, My touch screen has stopped working regularly the past month. I have to soft reset it several times to make it work. When I soft reset the phone I am shown toast notifications for all my unread old text messages again. I keep getting notifications for around 5 mins. Can anyone tell me what the problem could be? I am running the developer preview of windows phone 8.1. Any help with my touch screen issues will also be appreciated. Thanks!
    07-22-2014 10:46 PM
  2. Himanshu Chowdhary's Avatar
    This is normal I would say. If you haven't read your text messages , it will show notifications for them after a soft reset. What type of touchscreen issues are you having , also what device do you have ?
    Laura Knotek and Guytronic like this.
    07-22-2014 11:53 PM
  3. Tafsern's Avatar
    Is the clock set back to a crazy time when you do a soft reset?

    If so, the first thing you should do is set the clock manually again :)
    Himanshu Chowdhary likes this.
    07-23-2014 02:43 AM
  4. kcaneiro's Avatar
    I had the same issue. I personally think it is because we have SMS backup on in the settings and when we restore the phone - it's loading the old messages....
    atash55 likes this.
    07-23-2014 11:01 AM
  5. atash55's Avatar
    This is normal I would say. If you haven't read your text messages , it will show notifications for them after a soft reset. What type of touchscreen issues are you having , also what device do you have ?
    The touch screen suddenly stops working sometimes. The soft buttons also don't work. I have to soft reset it several times to make it work.
    07-30-2014 12:26 AM
  6. brooza664's Avatar
    I had the same issue. I personally think it is because we have SMS backup on in the settings and when we restore the phone - it's loading the old messages....
    I've never had SMS backup set and I have this issue

    Is the clock set back to a crazy time when you do a soft reset?

    If so, the first thing you should do is set the clock manually again :)
    Aye, once I reset the clock, the toast stops popping
    07-30-2014 03:06 AM

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