1. Tichshew's Avatar
    I recently did a hard reset on my Lumia 1520 running the 8.1 DP, I backed up my phone prior and when asked to restore my phone from that backup, it asks to enter the email shown above and that I will receive an email with a security code to back it up. I never received that email. Is there anyway to try restoring my phone without having to hard reset it again? I hate to go through that process and not receive an email again.
    07-25-2014 05:33 AM
  2. hope4wp's Avatar
    did you check your spam folder?
    07-25-2014 05:38 AM
  3. Tichshew's Avatar
    Yeah, nothing.
    07-25-2014 09:55 AM
  4. hope4wp's Avatar
    Did you type the correct email address??? There's no way to restore except to hard reset your phone again sorry
    07-25-2014 11:07 AM

Similar Threads

  1. Group Messaging Issue After Upgrading to 8.1
    By Unregistered in forum Ask a Question
    Replies: 17
    Last Post: 01-23-2015, 04:41 PM
  2. how to remove purple tint
    By petesmc in forum Nokia Lumia 930
    Replies: 21
    Last Post: 08-29-2014, 01:59 AM
  3. Nokia 625 update to 8.1 software now apps not working
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 07-25-2014, 04:36 PM
  4. Nokia Music purchases not working
    By WPCentral Question in forum Ask a Question
    Replies: 0
    Last Post: 07-25-2014, 04:49 AM
  5. Why is back button in windows phone 8.1 not working as it used to work in windows phone 8
    By faraz98 in forum Windows Phone 8.1 Preview for Developers
    Replies: 2
    Last Post: 07-25-2014, 01:41 AM