06-21-2015 09:16 AM
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  1. adrian1338's Avatar
    Hi,
    so a few people run into this problem. Anyone with a solution to it yet?
    I have EE NL920 Build 8.10.12397.895
    Last edited by adrian1338; 08-04-2014 at 10:44 AM.
    deckem likes this.
    08-04-2014 10:11 AM
  2. Georgi Ivanov3's Avatar
    08-04-2014 10:22 AM
  3. IamVortigaunt's Avatar
    I'm having the same issue. Tried it twice. It downloads the update them goes to restart the phone but the install stops a gives the error.
    08-04-2014 10:28 AM
  4. MJS9's Avatar
    Same, have received error 80188308 four times. I deleted the temporary files and internet history before attempt 4 (and also turned off and on again), but the update still failed with the same code. Also had a weird battery level glitch after the first attempt. Started installing update around 90%, and fell to 12% in the space of a few minutes. Didn't generate any heat. It took only 15-20 minutes on charge to get back to 100%.

    Not sure what to try next. UK Lumia 920 EE
    08-04-2014 10:43 AM
  5. adrian1338's Avatar
    Would help to know which phones you got. Also when I ran the backup for apps and settings it runs through but into errors. do you guys have the same problem?
    08-04-2014 10:45 AM
  6. Mladen Mikovic's Avatar
    Same, have received error 80188308 four times. I deleted the temporary files and internet history before attempt 4 (and also turned off and on again), but the update still failed with the same code. Also had a weird battery level glitch after the first attempt. Started installing update around 90%, and fell to 12% in the space of a few minutes. Didn't generate any heat. It took only 15-20 minutes on charge to get back to 100%.

    Not sure what to try next. UK Lumia 920 EE
    Same problem, tried three times. I dont know if I should try again or wait for some solution to this problem. L920
    08-04-2014 10:54 AM
  7. Hernan Guzman Rendon's Avatar
    I am having the same trouble with my Samsung Ativ S.
    08-04-2014 10:58 AM
  8. TheW0ndaKid's Avatar
    same issue here on Lumia 920, have tried multiple times and keep getting the same error :(
    08-04-2014 11:00 AM
  9. Ryan ODonnell's Avatar
    Same error on Lumia 630, CV GBIE
    08-04-2014 11:09 AM
  10. adrian1338's Avatar
    Shame it always has to download it again. takes ages and fails :O But I had similar problems with the last update which solved itself half day later. maybe it is just the servers that are overrun.
    Have 6.37GB free and checking on this fix now that links to another similar topic: http://answers.microsoft.com/en-us/w...7-cad17ee41aea
    08-04-2014 11:12 AM
  11. paulxxwall's Avatar
    Getting 80004004 code on my amazon app and can't re download it ....wtf!!!!
    08-04-2014 11:14 AM
  12. j_the_geek's Avatar
    Getting the same error on my L920 :(
    08-04-2014 11:20 AM
  13. Alen Blazunaj's Avatar
    Same problem on lumia 625:(
    08-04-2014 11:24 AM
  14. Hakeem Green's Avatar
    No problems on my Lumia 635. Seems the error is only occurring on Lumia 625, 920 & 925
    08-04-2014 11:26 AM
  15. xaris93's Avatar
    Same problem on my Ativ S... :(
    08-04-2014 11:29 AM
  16. paulxxwall's Avatar
    No problems on my Lumia 635. Seems the error is only occurring on Lumia 625, 920 & 925
    I'm on 1520
    08-04-2014 11:30 AM
  17. MJS9's Avatar
    Tried to install for a fifth time after a soft reset but that didn't work either. Bored of trying now, will try again another time.
    Joe Dubya likes this.
    08-04-2014 11:30 AM
  18. AgentSplurge's Avatar
    Same on Lumia 920 on Orange UK. I also had my battery drop from 100% to 60% when I tried 1st time round. Even though it states it's temporary I'm guessing we'll have to wait for MS to do something!
    08-04-2014 11:33 AM
  19. simon sim's Avatar
    I have no problem downloading and installing , but after the phone restarting itself to fully installing the new update . error appear after 30 mins later . L820
    08-04-2014 11:33 AM
  20. Arkadeep Haldar's Avatar
    Same problem with my L625 running lumia cyan, india.
    Please anyone help us....
    08-04-2014 11:35 AM
  21. ramyZgHR's Avatar
    Same error on my 925. Cyan, Croatia.
    08-04-2014 11:37 AM
  22. SymmetryPlus's Avatar
    Me too, on a Samsung ATIV I8750 running 8.1 DP in the UK.

    Just wondering if anyone else affected by this error had switched region to US to access Cortana and then switched back to UK before the 8.1 GDR1 update?
    08-04-2014 12:03 PM
  23. Ryan ODonnell's Avatar
    Me too, on a Samsung ATIV I8750 running 8.1 DP in the UK.

    Just wondering if anyone else affected by this error had switched region to US to access Cortana and then switched back to UK before the 8.1 GDR1 update?
    Trying to redownload after switching region/language from US to UK! Hopefully it will work! :)
    08-04-2014 12:08 PM
  24. dermotw's Avatar
    I tried with UK and US setup (with/without Cortana etc.) in my 920 with 8.1 dev preview, and it still fails with error 0x80188308 after the download, when it tries to install (gears..).

    Oh well, all the earlier updates were ok, I guess I was due for a screwup.. :(

    -D
    08-04-2014 12:13 PM
  25. SymmetryPlus's Avatar
    I'm retrying too -- after removing US Language and Keyboard options.
    I'll know if this helps in around 20 minutes.
    08-04-2014 12:16 PM
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