1. streifenleopard's Avatar
    Ok,
    usually i did not see any point in using this software since it appears to do nothing really.
    However I thought i might give it a try because I just might export playlists from WP 8.1. to my desktop.
    Here's what happened:
    1. I double click on the programme to exec it.
    2. All of a sudden iTunes opens.
    3. I close iTunes again.
    4. Windows phone desktop app asks me if i want to update to the latest version.
    5. I agree.
    6. Windows phone desktop app opens but on opening it informs me that the programme cannot be started as "ATL100.dll is missing on my computer. Reinstall the programme".
    7. I download from the internet, reinstall, but still have the same problem.
    8. I restart my computer, but still have the same problem.
    9. I try to uninstall windows phone desktop app from the control panel.
    10 The control panel informs me that the "feature you are trying to use is on a network resource that is unavailable". Uninstalling is impossible.

    CAN SOMEONE PLEASE EXPLAIN WHAT IS GOING ON?
    05-22-2014 02:44 PM
  2. streifenleopard's Avatar
    ... okay so most people here are not interested in issues related to file transfer or music...
    05-23-2014 06:18 AM
  3. dKp1977's Avatar
    I don't think nobody's interested, but they have never experienced the same issue and feel unable to help. ;) Same applies to me, but I did a bit of research and came across this: Windows Phone app for Desktop - Microsoft Community

    Maybe it'll help you.
    05-23-2014 06:25 AM
  4. streifenleopard's Avatar
    Hi dkp,
    thanks for the hint which solved the issue for me. Your competent help has been greatly appreciated.
    I did not do any attempts to reinstall this app but rather reproduced my playlists on my Pc as Xbox Music is really no safe bet yet...
    05-24-2014 11:54 AM

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