1. Reebs Reebs's Avatar
    OK, on my Lumia 925. Used Viber Chat for 20 minutes, with one person (not group chat), no voice. Screen brightness set to automatic (very dim because it's dark). Phone lost 20% of battery in 20 minutes and became so hot.

    Prior to chat, Phone was loosing 3.5% per hour (light use maybe, but mostly idle) to something around 60% per hour with overheating.

    As soon as I finished chatting and exited the app... the phone cooled off.

    Anyone had anything similar happen to them? Ideas?

    I wanted to run the Diagnostic App to send to MS, but it was too late.
    05-22-2014 10:53 PM
  2. Reebs Reebs's Avatar
    Here are screenshots.

    wp_ss_20140523_0001.png wp_ss_20140522_0003.png
    05-22-2014 11:05 PM
  3. Lackooo's Avatar
    Same on 520, caused by Viber's last update, it's not a "WP8.1 only" issue. I had this problem on 8.0 too. Contact Viber by email and report the problem, I did it 2 weeks ago.
    Reebs Reebs likes this.
    05-23-2014 02:16 PM
  4. Lance_WPCentral's Avatar
    How did you manage to get that graph? Is it a feature in WP8.1 or its an app?
    05-23-2014 02:38 PM
  5. sandeepsb's Avatar
    How did you manage to get that graph? Is it a feature in WP8.1 or its an app?
    It looks to be from this app: Insider | Windows Phone Apps+Games Store (United States)
    Lance_WPCentral likes this.
    05-24-2014 06:41 PM
  6. Reebs Reebs's Avatar
    How did you manage to get that graph? Is it a feature in WP8.1 or its an app?



    The app is called insider. There's also battery.net that gives similar functionality of you want to try another alternative.
    Lance_WPCentral likes this.
    05-24-2014 09:50 PM
  7. Reebs Reebs's Avatar
    Same on 520, caused by Viber's last update, it's not a "WP8.1 only" issue. I had this problem on 8.0 too. Contact Viber by email and report the problem, I did it 2 weeks ago.



    Thanks. I will do so. I'd that usually somewhere in the store to contact them?
    05-24-2014 09:51 PM
  8. Reebs Reebs's Avatar
    Thanks. I will do so. I'd that usually somewhere in the store to contact them?
    If anyone else is having this issue, you can report it to Viber here: Viber | Open a Ticket
    05-24-2014 11:29 PM

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