1. Christopher Balason's Avatar
    i cannot pass in htc icon when i open my cp.my cp is htct at&t windows phone who is the one can help me in my stuation plsss. help me :(
    06-30-2014 05:05 AM
  2. dda_k's Avatar
    06-30-2014 05:12 AM
  3. Broadbandrocks's Avatar
    You've got a situation there alright...😶
    06-30-2014 05:13 AM
  4. ratsttam's Avatar
    If you can rephrase what you're asking, we may be able to help. What's cp.my is htct???
    06-30-2014 01:09 PM
  5. foxbat121's Avatar
    From what I understand, OP's HTC Windows Phone from AT&T was stuck in HTC logo screen and can't boot pass it. One of the WP8.1 update can cause that issue (I encountered once) during the update process. In that case, you need soft reset, IIRC, by hold both volume down and power button until the phone restarts.
    06-30-2014 01:24 PM

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