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  1. VillHamp's Avatar
    Hello all,

    Whats wrong?, when I touch the battery saver icon nothing happens!!
    Any one with the same problem? I have the newly released 8.1 installed...

    // Ville
    07-16-2014 11:21 AM
  2. Himanshu Chowdhary's Avatar
    Hey lets begin with a soft reset by holding volume down + lock button at the same time until your phone vibrates and reboot itself(ignore the black screen to power off the phone ).
    07-16-2014 11:23 AM
  3. VillHamp's Avatar
    I tried that a few times..., thanks anyway. I don't want to install it again and loose everything=).
    07-16-2014 12:29 PM
  4. Himanshu Chowdhary's Avatar
    I tried that a few times..., thanks anyway. I don't want to install it again and loose everything=).
    nope this wont erase any of your data. Just try this once. this solves most of the issue :)
    07-16-2014 12:34 PM
  5. VillHamp's Avatar
    Sorry I meant reinstall, I know about and have tried to soft-restart. I did it one more time and it doesn't work. Can I have missed something else, something that have to be enabled...?
    07-16-2014 03:05 PM
  6. Himanshu Chowdhary's Avatar
    Sorry I meant reinstall, I know about and have tried to soft-restart. I did it one more time and it doesn't work. Can I have missed something else, something that have to be enabled...?

    Are you launching battery saver app from your start screen ? Try the same by going into phone settings/battery.
    07-16-2014 08:10 PM
  7. chapapak's Avatar
    Hello all, I have one question too regarding the battery saver:

    when I go to settings->battery saver from the usage menu I can disable the battery saver from running in the background...

    what, actually, does it do when the battery saver is enabled?I mean, disable the battery saver app when it is actually enabled?..
    07-17-2014 09:53 AM
  8. Himanshu Chowdhary's Avatar
    Hello all, I have one question too regarding the battery saver:

    when I go to settings->battery saver from the usage menu I can disable the battery saver from running in the background...

    what, actually, does it do when the battery saver is enabled?I mean, disable the battery saver app when it is actually enabled?..
    when its enabled (depending on your settings how its set to enabled ) it will try to block apps from running in the background which includes push notification , live tile refresh.
    07-17-2014 10:57 AM
  9. chapapak's Avatar
    when its enabled (depending on your settings how its set to enabled ) it will try to block apps from running in the background which includes push notification , live tile refresh.
    I'm sorry but you must have not understood my question.

    Lets say that I enable the battery saver from inside the settings.
    and my battery state of charge is below 20% so that battery saver is enabled
    Now, I go inside the battery saver, and I drag to the right, and from the menu usage (where the apps-recent battery usage are listed) I select the battery saver app and I disable it from running in the background.
    my question is:is it now running or not?isn't it wierd that it allows me to disable "itself"?

    Maybe I provide a screenshot for this?
    07-17-2014 12:38 PM
  10. Himanshu Chowdhary's Avatar
    I'm sorry but you must have not understood my question.

    Lets say that I enable the battery saver from inside the settings.
    and my battery state of charge is below 20% so that battery saver is enabled
    Now, I go inside the battery saver, and I drag to the right, and from the menu usage (where the apps-recent battery usage are listed) I select the battery saver app and I disable it from running in the background.
    my question is:is it now running or not?isn't it wierd that it allows me to disable "itself"?

    Maybe I provide a screenshot for this?
    I got your question bud
    if you turn off allow app to run in the background , this will block the app from running in the background where as if you still want an app to bypass battery save you can tap on Allow this app to run in the background even when battery saver is on.
    Guytronic likes this.
    07-17-2014 12:47 PM
  11. chapapak's Avatar
    I got your question bud
    if you turn off allow app to run in the background , this will block the app from running in the background where as if you still want an app to bypass battery save you can tap on Allow this app to run in the background even when battery saver is on.
    Sorry to bother you again, have a look at the attachments please:

    Please remember that we suppose that battery state of charge is below 20%(not 84% as it is displayed) so that battery saver is enabled
    1st image:I turn the battery saver on
    2nd image:I scroll right to usage
    3rd image:I select the battery saver and I set it to NOT run in the background

    My question is...will it run or not?because the settings at the 1st and 3rd image are contrary to each other. Thank you
    Attached Thumbnails wp_ss_20140717_0001.png   wp_ss_20140717_0002.png   wp_ss_20140717_0003.png  
    07-17-2014 01:06 PM
  12. Himanshu Chowdhary's Avatar
    Sorry to bother you again, have a look at the attachments please:



    Please remember that we suppose that battery state of charge is below 20%(not 84% as it is displayed) so that battery saver is enabled

    1st image:I turn the battery saver on

    2nd image:I scroll right to usage

    3rd image:I select the battery saver and I set it to NOT run in the background



    My question is...will it run or not?because the settings at the 1st and 3rd image are contrary to each other. Thank you

    Yes it will turn on the battery saver mode. If you disable battery saver mode in battery saver , it may disable the battery saver live tile to refresh battery status. Not completely sure but I tested out and battery saver mode was enabled as soon as I blocked battery saver mode. Lol this is getting bit tricky but your battery saver mode will always turn on if you have turned it on.(blocking battery saver does not have any impact ).
    Guytronic and chapapak like this.
    07-17-2014 01:16 PM
  13. chapapak's Avatar
    Yes it will turn on the battery saver mode. If you disable battery saver mode in battery saver , it may disable the battery saver live tile to refresh battery status. Not completely sure but I tested out and battery saver mode was enabled as soon as I blocked battery saver mode. Lol this is getting bit tricky but your battery saver mode will always turn on if you have turned it on.(blocking battery saver does not have any impact ).
    yes, probably it has something to do with the live tile. Or, it may stops the measurement it does on the other apps battery usage ("usage" submenu). When I have some tests myself I will reply. Thanks for your time once again
    Himanshu Chowdhary likes this.
    07-17-2014 01:22 PM
  14. VillHamp's Avatar
    I had to reinstall the phone to be able to use the functions in "battery saver". Now I can get an app to run in the background again....
    07-29-2014 02:20 AM
  15. ThomasP1986's Avatar
    H People,
    yersterday I installed WP8.1 on my Lumia 1020 and I have the same Problem, that i can't start the batterey sever app not from the settings or the menu.
    Is there another way to fix or without reset my phone?

    Thanks Thomas
    08-07-2014 11:39 PM

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