1. Franc Winchester's Avatar
    When ever I play with the manual settings and a litle red line appears under the setting
    the camera stops working and the lens stays open and wont close until I restart
    the phone about 15 times

    2 days ago the camera completely stopped working(restarting doesnt help)
    I cant even start the Nokia Camera app nor the default microsoft one.

    Help me pleaseeeeeeee
    07-31-2014 05:19 PM
  2. immyperez's Avatar
    Sounds like a hardware issue. But maybe (no guarantees) a hard reset might be required.
    Franc Winchester likes this.
    07-31-2014 05:21 PM
  3. Franc Winchester's Avatar
    I dont think that that is the problem because the camera worked perfectly 8 days ago, but anythings possible.
    07-31-2014 05:25 PM
  4. Ma Rio's Avatar
    The red line isn't a problem, it's just an indicator.
    Try a hard reset.
    Franc Winchester likes this.
    07-31-2014 05:30 PM
  5. Franc Winchester's Avatar
    Did it a few times, but still the same. Could something be burned inside camera because of overheating?
    07-31-2014 05:34 PM
  6. worldspy99's Avatar
    If under warranty send it to Nokia. I had a 822 where camera store working suddenly and had to send it in to Nokia for repair.
    Franc Winchester likes this.
    07-31-2014 05:37 PM
  7. Franc Winchester's Avatar
    No warranty, sooo I hope its a software thing.
    07-31-2014 05:40 PM
  8. immyperez's Avatar
    No warranty, sooo I hope its a software thing.
    How can there be no warranty? It's less than 2 years old. Last I heard, Nokia (even though they are now owned by M$) still cover Nokia hardware for 2 YEARS!!! The imei number is what they use to help determine age.

    And as stated...the device wasn't even released 2 years ago so should still be covered.
    Franc Winchester likes this.
    07-31-2014 05:51 PM
  9. Franc Winchester's Avatar
    I bought the phone without the ensurance
    07-31-2014 05:54 PM
  10. Scienceguy Labs's Avatar
    I bought the phone without the ensurance
    Did you buy it off eBay or something??? If so, I don't think that matters. I sent one of my phones into Nokia that I bought from eBay. They fixed it without a problem.
    Franc Winchester likes this.
    07-31-2014 06:14 PM
  11. Franc Winchester's Avatar
    Oh thats nice, I will go to microsoft and to nokia tomorrow and hopefully they will be able to do someting, thank you.
    07-31-2014 06:20 PM
  12. Ma Rio's Avatar
    Yup, do it. Because it's most probably a hardware issue. Hope you get it fixed! :)
    Franc Winchester likes this.
    08-01-2014 01:47 AM
  13. Rich Reeves's Avatar
    What happens if you go to "Settings --> Applications (swipe sideways) --> photos + camera" and hit the "reset camera" button at the bottom?
    Franc Winchester likes this.
    08-01-2014 02:59 AM
  14. Franc Winchester's Avatar
    Nothing happens, it stays the same.
    08-01-2014 03:32 AM
  15. Franc Winchester's Avatar
    Thank you
    08-01-2014 03:34 AM
  16. Rich Reeves's Avatar
    Bummer. Well, just a thought. I hope you get it fixed quickly!
    Franc Winchester likes this.
    08-01-2014 03:36 AM
  17. Franc Winchester's Avatar
    Thank you all guys
    08-01-2014 03:38 AM
  18. fanniemayalba's Avatar
    I'm having the same exact disappointing issue
    10-21-2014 06:57 AM
  19. andypangerman's Avatar
    I'm not sure about the red line in the original post, but I was having an issue with my camera not working, and not even loading any camera app. After a bit of research I found out that it might be flash related, rather than camera or app. I would suggest installing the flashlight app to see if that works. If not, I guess you might have the same problem as me. I bought a new flash (under 20, and arrived the next day) and followed a vid on YouTube to replace it. Now it works as good as new! Hope that helps.
    11-09-2014 03:55 AM

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