1. GabrielStorm's Avatar
    yesterday while doing some things on my 1520, I
    tapped the Microsoft Account tile and it disappeared.
    now i can't seem to locate it in my library on phone
    or in the store.

    is there a way to get it back?
    08-02-2014 07:48 AM
  2. pankaj981's Avatar
    Go to settings, email, tap on you Microsoft account and see what's it's named as, then go to apps list and find that app, it's basically your Microsoft account
    08-02-2014 08:13 AM
  3. MDK22's Avatar
    Are you talking about email account - look in apps list for Inbox (or whatever you named it), else ...

    look in Settings >> email & accounts ...
    08-02-2014 08:15 AM
  4. GabrielStorm's Avatar
    it was not email account. that is still there.
    08-02-2014 08:23 AM
  5. psgenious's Avatar
    think you are talking about me tile. , its in people hub.
    08-02-2014 09:47 AM
  6. GabrielStorm's Avatar
    think you are talking about me tile. , its in people hub.
    no. not the me tile. the tile i am talking about
    had the windows flag and was titled Microsoft Account.

    i tapped on it, screen went black as though it was
    taking me to the account, then returned to my home
    screen and the tile was no longer there.
    08-02-2014 09:53 AM
  7. BritDad's Avatar
    I don't know if it is related, but since yesterday on my 820 WP 8.1 DP, I can't log in to my Xbox account on the Games app; and when I checked the email and accounts option in Settings, l click on Microsoft account and it shows me Hotmail email. Really weird because my Microsoft account isn't linked to a hotmail account at all. I hope this is some temporary glitch.
    08-02-2014 10:16 AM
  8. Maaz Mansori's Avatar
    no. not the me tile. the tile i am talking about
    had the windows flag and was titled Microsoft Account.

    i tapped on it, screen went black as though it was
    taking me to the account, then returned to my home
    screen and the tile was no longer there.
    This isn't a tile that you should normally have. It was likely a temporary glitch.
    08-02-2014 10:24 AM
  9. Maaz Mansori's Avatar
    I don't know if it is related, but since yesterday on my 820 WP 8.1 DP, I can't log in to my Xbox account on the Games app; and when I checked the email and accounts option in Settings, l click on Microsoft account and it shows me Hotmail email. Really weird because my Microsoft account isn't linked to a hotmail account at all. I hope this is some temporary glitch.
    If there is no e-mail associated with it, whenever you go into settings and Email and accounts and go under your Microsoft Account, just uncheck 'Email' for Content to sync. As far as it saying 'Hotmail' in the settings, this is normal, but Hotmail should not appear in your apps list unless you have Email checked for Content to sync. This has nothing to do with the Xbox account for the Games app. What issue are you having logging into it?
    08-02-2014 10:27 AM
  10. AbhishekSinha1601's Avatar
    Off topic but I guess most of the WP users would like to visit this thread for fixing their "Resuming...." screen :)
    http://forums.windowscentral.com/win...rtana-fix.html
    08-02-2014 10:30 AM
  11. BritDad's Avatar
    If there is no e-mail associated with it, whenever you go into settings and Email and accounts and go under your Microsoft Account, just uncheck 'Email' for Content to sync. As far as it saying 'Hotmail' in the settings, this is normal, but Hotmail should not appear in your apps list unless you have Email checked for Content to sync. This has nothing to do with the Xbox account for the Games app. What issue are you having logging into it?
    When I open the games app and go to social page, I am not automatically signed in as usual. Clicking on the Join Xbox or sign in button has no effect, nothing happens. The odd thing is that Xbox Extras is working fine with my avatar, and the store purchase history is correct as well. I have restarted the phone but it doesn't help. Could it be a location issue?
    08-02-2014 11:26 AM
  12. MDK22's Avatar
    no. not the me tile. the tile i am talking about
    had the windows flag and was titled Microsoft Account.

    i tapped on it, screen went black as though it was
    taking me to the account, then returned to my home
    screen and the tile was no longer there.
    Stumped, when you tapped on it in the past, what happened / opened ?

    ... took you where ?
    08-02-2014 12:26 PM
  13. GabrielStorm's Avatar
    Stumped, when you tapped on it in the past, what happened / opened ?

    ... took you where ?
    it opened and took me to my account page.
    there I could view my account and any US dollar balance
    I may have.
    08-02-2014 02:10 PM
  14. crav4speed's Avatar
    it opened and took me to my account page.
    there I could view my account and any US dollar balance
    I may have.
    That's your account under Wallet. Go to Wallet and you can pin the Microsoft Account back to your start screen
    GabrielStorm likes this.
    08-02-2014 02:32 PM
  15. GabrielStorm's Avatar
    That's your account under Wallet. Go to Wallet and you can pin the Microsoft Account back to your start screen
    many thanks.
    08-02-2014 02:35 PM

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