1. Brandon McLean's Avatar
    Okay, so, I have a Lumia Icon that I bought secondhand from the U.S. As we all know, the Icon is a Verizon phone. I'd like to know: will I be able to get the Cyan Update in Canada on my Icon? I'm not a Verizon customer, and obviously Rogers won't push an update for a phone they don't sell.

    My assumption is that I can use the Nokia Software Updater and get it through that, but I'm only assuming. Any thoughts?
    08-09-2014 12:56 AM
  2. xandros9's Avatar
    The Icon's firmware (or any firmware on any phone) is permanently tied to one source.
    AT&T firmwares will point to AT&T for updates.
    Verizon firmwares (in your case) will look to Verizon for updates, REGARDLESS of current carrier.
    You could take your phone to Rogers, T-Mobile, Vodafone, whatever, (or heck, use it without service) and it will still look to Verizon for its update.
    08-13-2014 10:43 PM
  3. Brandon McLean's Avatar
    So the only way to get the cyan update would be to connect to Verizon's network?
    08-14-2014 08:10 AM
  4. itzkavin's Avatar
    So the only way to get the cyan update would be to connect to Verizon's network?
    not necessary.. Your phone can get the updates once it is released by Verizon irrespective of what network / data you are using.
    08-14-2014 08:15 AM
  5. Brandon McLean's Avatar
    ooh okay. I thought that getting a carrier specific update required you to be in the region of the carrier and/or on the carriers network...
    08-14-2014 08:18 AM
  6. xandros9's Avatar
    ooh okay. I thought that getting a carrier specific update required you to be in the region of the carrier and/or on the carriers network...
    that's a misconception I hope to squash someday
    08-15-2014 11:54 AM
  7. Brandon McLean's Avatar
    thanks to both of you for the help!
    xandros9 likes this.
    08-21-2014 03:14 AM

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