1. lumia0323's Avatar
    Their seems to be a issue with WP 8.1. I have tested 8.1 preview and official 8.1 update. Upgrading to WP 8.1 causes my my main camera to stop working. I have done some research and its a driver related issue that Microsoft right now is investigating. How many users are affected? I don't know, try to get some response here. AM I the only one here with a camera that stops working.

    A hard reset, uninstalling camera apps / reinstalling does not help. Nothing works, theirs no solution since its a driver issue.
    If someone have a workaround please let me know. I am thinking if the complete CYAN package, downloaded to PC can flash/correct this.
    Updating CYAN over the air does not work.
    08-10-2014 03:15 AM
  2. roni09riku's Avatar
    I've been seeing a lot of posts about their 1020s getting disabled cameras after WP8.1, whether official or DP.
    08-10-2014 10:25 AM
  3. lostlogik's Avatar
    I've 8.1 plus DP update and my camera is still working on my UK unlocked 1020 (hope I haven't just jinxed it) .
    Sent from my 1020 using Tapatalk
    08-10-2014 11:19 AM
  4. jariga's Avatar
    I have this problem too - O2 have agreed to repair/replace, sending it off tomorrow
    08-10-2014 02:05 PM
  5. lumia0323's Avatar
    More and more users reports this problem

    http://forums.windowscentral.com/nok...uses-load.html

    Camera dies after upgrading to Windows Phone (WP) 8.1. CYAN update sucks so far... NOKIA fix camera bug
    08-10-2014 03:38 PM
  6. dunhill1020's Avatar
    i got the same issue with camera and i noticed whilst this issue goes on it chews up the battery bad, also headphones don't work, and the fm radio is now gone.
    08-11-2014 12:03 AM
  7. lumia0323's Avatar
    Hi! I spoke to Daniel at NOKIA Live Chat. He is not very helpful. He told me that he has created a ticket for this issue and forwarded it to a engineer. The engineer have looked at the issue for 3 days but still no solution. Daniel is very rude and told me to **** OFF basically. I have identified the problem but NOKIA/MICROSOFT done care about us users. Everyone need to create a ticket at Microsoft/Nokia support so this problem gets resolved. Its a software issue, so dont trust anything else. DAMIT NOKIA. I HATE YOU! BAD SUPPORT, BAD SOFTWARE... ****TY PRODUCT...
    08-13-2014 11:42 AM
  8. lumia0323's Avatar
    Managed to flash a germany cyan 8.1 rom to phone. Worked but still same issue with camera. Then i flashed back to WP 8.0/Black. Camera works like a charm. Using default CYAN rom, from other country does not solve the issue.
    08-13-2014 01:39 PM
  9. ssapre's Avatar
    i got the same issue with camera and i noticed whilst this issue goes on it chews up the battery bad, also headphones don't work, and the fm radio is now gone.
    Gone nowhere... if you read 8.1 updates, you get to know that FM Radio is installed as an app now. Check your apps list and it should be there.
    08-13-2014 02:12 PM
  10. lumia0323's Avatar
    Still no solution for this issue!?!??!
    08-14-2014 02:34 PM
  11. g7979's Avatar
    Their seems to be a issue with WP 8.1. I have tested 8.1 preview and official 8.1 update. Upgrading to WP 8.1 causes my my main camera to stop working. I have done some research and its a driver related issue that Microsoft right now is investigating. How many users are affected? I don't know, try to get some response here. AM I the only one here with a camera that stops working.

    A hard reset, uninstalling camera apps / reinstalling does not help. Nothing works, theirs no solution since its a driver issue.
    If someone have a workaround please let me know. I am thinking if the complete CYAN package, downloaded to PC can flash/correct this.
    Updating CYAN over the air does not work.
    08-26-2014 03:19 PM
  12. g7979's Avatar
    I also have the same problem, updated 8.1 yesterday and cannot get my camera to work, so frustrating. Windows need to sort this out.
    08-26-2014 03:21 PM
  13. rp123's Avatar
    same issue with lumia 1020 once updated to 8.1...re-starting phone, resetting camera does not resolve
    10-05-2014 09:24 AM
  14. usman shahji's Avatar
    Managed to flash a germany cyan 8.1 rom to phone. Worked but still same issue with camera. Then i flashed back to WP 8.0/Black. Camera works like a charm. Using default CYAN rom, from other country does not solve the issue.
    12-03-2014 06:03 AM
  15. usman shahji's Avatar
    Hello can u tell me were to download rom for lumia 1020 i have same issue so were i download WP 8.0 please help me.
    12-03-2014 06:06 AM
  16. RagsnRam's Avatar
    Tried something similar to this, and now my camera finally works again. But the flash and LED still don't work. Any workaround?

    It has taken me multiple trial and error to get this done. Truly disappointed with Microsoft which doesn't care to address concerns of its users.
    10-26-2015 03:00 AM

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