HI,
Just got a new Lumia 925, previously using 8X.
I have backed up my HTC 8X to the cloud and wanted to restore it on Lumia.
When I reset my Lumia and go through the new phone installation guide until there is an option to add Microsoft Account. If I click Add it starts loading page and gets stuck on it. The only reason to stop it is to turn off the screen and on - but by that point it just skips adding the Microsoft account.
If I add the account in settings later it doesn't restore anything. Is there any reason why I cannot add the account during the installation process?
Thanks
Just got a new Lumia 925, previously using 8X.
I have backed up my HTC 8X to the cloud and wanted to restore it on Lumia.
When I reset my Lumia and go through the new phone installation guide until there is an option to add Microsoft Account. If I click Add it starts loading page and gets stuck on it. The only reason to stop it is to turn off the screen and on - but by that point it just skips adding the Microsoft account.
If I add the account in settings later it doesn't restore anything. Is there any reason why I cannot add the account during the installation process?
Thanks