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09-12-2014 07:05 AM
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  1. Byrese's Avatar
    I'm just getting around to attempting to update my 1520 on Preview Rev 8.1. I followed all the steps downloading the Nokia Recovery Tool to downgrade to 8.0. Every time I try I keep getting this error code. 0x8007007E. I've tried everything I know. Has anybody come up against this? Help!
    08-19-2014 09:08 PM
  2. Fadiga92100's Avatar
    error-code.png

    Hi,
    I am in the same situation.
    here is the screen shot of the error code. I am also stuck at that. If anone has the solution, let us know. I have a Lumia 920.
    08-23-2014 07:26 AM
  3. foxbat121's Avatar
    Try hard reset the phone first. Then try the NSR again. Your phone will be wiped clean anyway using NSR/NSU to update.
    08-23-2014 03:56 PM
  4. Alain_A's Avatar
    I'm just getting around to attempting to update my 1520 on Preview Rev 8.1. I followed all the steps downloading the Nokia Recovery Tool to downgrade to 8.0. Every time I try I keep getting this error code. 0x8007007E. I've tried everything I know. Has anybody come up against this? Help!
    what do you have on your phone???? Cyan?
    08-23-2014 06:27 PM
  5. Alain_A's Avatar
    Click image for larger version. 

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    Hi,
    I am in the same situation.
    here is the screen shot of the error code. I am also stuck at that. If anone has the solution, let us know. I have a Lumia 920.
    what is your 920 has? Cyan?
    08-23-2014 06:28 PM
  6. Alain_A's Avatar
    or you guys have the preview and want to install Cyan?
    Fadiga92100 likes this.
    08-23-2014 06:30 PM
  7. Fadiga92100's Avatar
    Preview 😖
    08-24-2014 12:57 AM
  8. Fadiga92100's Avatar
    I have the Preview, and I now want to install the Cyan.
    08-24-2014 12:59 AM
  9. Alain_A's Avatar
    I have the Preview, and I now want to install the Cyan.
    just by connecting to nokia software recovery tool.... it will show you that you can upgrade to cyan... that is how I did it... the only thing i don't remember is if i had turn off preview first or not.
    08-24-2014 09:10 AM
  10. Alain_A's Avatar
    but you the DP will be lost...as to which you can set up back
    08-24-2014 09:12 AM
  11. Samit Katiyar's Avatar
    Okay? I have a small question here ....I am on 8.1 with Preview for Dev (PfD) and having latest updates (till last week)....Why I shld downgrade and then upgrade to Cyan? Is there anything I am missing with PfD 8.1 with latest upgrade?
    08-24-2014 09:33 AM
  12. ivdza's Avatar
    This whole forum is beggining to be useless... You have a hundreds of threads regarding your question. There is a bitlocker issue with Pfd and MSFT postponed Cyan for that instance. They will announce it when they released it. Period.
    08-24-2014 09:44 AM
  13. Rizki Faisal's Avatar
    Nokia software recovery is poor bro, very slow at download. I can connect my phone, but my problem is the download took more than 2 hours on 42mbps (HSDPA) with 80% chance to fail. Wasn't that ridiculous??
    08-24-2014 09:51 AM
  14. GabrielStorm's Avatar
    This whole forum is beggining to be useless... You have a hundreds of threads regarding your question. There is a bitlocker issue with Pfd and MSFT postponed Cyan for that instance. They will announce it when they released it. Period.
    but... the question is why can't the OP of this thread update to cyan?
    he's using NSRT or NSUR and getting an error. as of today -23 Aug. 2014- MSFT still has not
    issued a fix for the bitlocker issue. and the only way to get cyan is to use NSRT or NSUR.

    to the OP turn off your phone. start the NSRT. connect phone using the
    USB cord that it came with. NSRT should detect the phone.
    I think from there you have a good idea of what to to.

    as the person I quoted above has stated, there are multiple threads on this
    subject. do a search and read
    08-24-2014 10:02 AM
  15. ivdza's Avatar
    but... the question is why can't the OP of this thread update to cyan?
    he's using NSRT or NSUR and getting an error. as of today -23 Aug. 2014- MSFT still has not
    issued a fix for the bitlocker issue. and the only way to get cyan is to use NSRT or NSUR.

    to the OP turn off your phone. start the NSRT. connect phone using the
    USB cord that it came with. NSRT should detect the phone.
    I think from there you have a good idea of what to to.

    as the person I quoted above has stated, there are multiple threads on this
    subject. do a search and read
    He have a answers regarding that question. And still no one is using a search button. It is easier to ask you,me or anyone here..so we can press search button and find thread. Then copy\paste to him\her. It is really frustrating. I understand if you try and you can find answer. However people dont search..
    08-24-2014 10:38 AM
  16. Byrese's Avatar
    but... the question is why can't the OP of this thread update to cyan?
    he's using NSRT or NSUR and getting an error. as of today -23 Aug. 2014- MSFT still has not
    issued a fix for the bitlocker issue. and the only way to get cyan is to use NSRT or NSUR.

    to the OP turn off your phone. start the NSRT. connect phone using the
    USB cord that it came with. NSRT should detect the phone.
    I think from there you have a good idea of what to to.

    as the person I quoted above has stated, there are multiple threads on this
    subject. do a search and read
    Thanks for the reply. Sorry for my absence. I stopped checking this post days ago because nobody answered. I will try your solution and report back.
    08-24-2014 10:11 PM
  17. Byrese's Avatar
    but... the question is why can't the OP of this thread update to cyan?
    he's using NSRT or NSUR and getting an error. as of today -23 Aug. 2014- MSFT still has not
    issued a fix for the bitlocker issue. and the only way to get cyan is to use NSRT or NSUR.

    to the OP turn off your phone. start the NSRT. connect phone using the
    USB cord that it came with. NSRT should detect the phone.
    I think from there you have a good idea of what to to.

    as the person I quoted above has stated, there are multiple threads on this
    subject. do a search and read
    I tried what you said but no good. I keeps saying "software installation failed. Error code 0x8007007E. Any ideas?
    08-24-2014 10:40 PM
  18. Visa Declined's Avatar
    I tried what you said but no good. I keeps saying "software installation failed. Error code 0x8007007E. Any ideas?
    Searching the web for that error code turns up this:

    This problem frequently occurs after you upgrade a service pack. After you upgrade, there appears to be a corrupted file, a missing file, or a file mismatch
    You've got a corrupt or mismatched file. Try using a different usb port, use the factory cable that came with your phone, or try using a different computer if possible.
    08-24-2014 10:49 PM
  19. Fadiga92100's Avatar
    but... the question is why can't the OP of this thread update to cyan?
    he's using NSRT or NSUR and getting an error. as of today -23 Aug. 2014- MSFT still has not
    issued a fix for the bitlocker issue. and the only way to get cyan is to use NSRT or NSUR.

    to the OP turn off your phone. start the NSRT. connect phone using the
    USB cord that it came with. NSRT should detect the phone.
    I think from there you have a good idea of what to to.

    as the person I quoted above has stated, there are multiple threads on this
    subject. do a search and read
    --------------
    I can't see those threads you are talking about. Could you please pay the links. Thanks a lot.
    08-25-2014 03:27 PM
  20. Fadiga92100's Avatar
    Why you don't share the link of those threads.
    08-26-2014 04:14 AM
  21. naveenow's Avatar
    Try NSU or NSRT now... To roll back to wp8 or WP 8.1. Now Nokia servers are back...
    08-26-2014 04:17 AM
  22. ivdza's Avatar
    Why you don't share the link of those threads.
    Go and search,i am not a mod here. You know how to read and type. Thank God :)
    08-26-2014 08:07 AM
  23. Fadiga92100's Avatar
    Thanks
    ivdza likes this.
    08-26-2014 09:45 AM
  24. pahutakz's Avatar
    NSU will be the best option.
    08-26-2014 11:14 PM
  25. Byrese's Avatar
    I got an update today on my 1520 with Preview. It shut down the phone and everything. Is this the number of os for cyan?
    Sent from my Lumia 1520 using Tapatalk
    Attached Thumbnails wp_ss_20140904_0001.jpg  
    09-04-2014 11:33 AM
26 12

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