1. afgzee's Avatar
    so I lost my 930 and got a new one, restored it, now there is no option in accounts under my Microsoft account to sync contacts, just has a check box for email.

    How comes? anyone have any idea?
    08-28-2014 12:32 PM
  2. regi7's Avatar
    The contacts should sync automatically. You don't really have to choose an option. Did you set it up as a Microsoft account or an outlook account?
    08-28-2014 12:34 PM
  3. afgzee's Avatar
    set it up as a Microsoft account as I always have.... there is usually box to check which says contacts but there isn't anything there. I cannot add an outlook account as its already my Microsoft account.
    08-28-2014 12:36 PM
  4. djgreedo's Avatar
    Your main account does not have the checkboxes for calendar and contacts, as they are synced automatically and this can't be changed.

    However, I am currently having a problem with my contacts not actually syncing, which is probably what you have too.

    Got mine working.
    I don't know if anything I did helped, but my after resetting my phone last night my Hotmail contacts were not synced after ~12 hours. I did a few things to try to force a sync, and I don't know which (if any) did the trick, but my contacts are now syncing (but very slowly...it's like one contact syncs every half hour or so).

    Here's the things I did:
    created a new contact via Outlook.com
    changed a contact details via Outlook.com
    changed sync to 15 minutes
    rebooted the phone

    A few of my contacts have now synced, and I think if I wait for several hours they will all eventually sync.
    Last edited by djgreedo; 08-28-2014 at 08:57 PM.
    08-28-2014 06:58 PM

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