1. Mos Sincere's Avatar
    Ok, I've noticed since moving over to WP8.1 that for some reason my WhatsApp media doesn't get backed up with I plug my phone into my PC like all the other photo's on my phone (which it used to do). I still have the old WhatsApp folder on my PC and phone but when I receive files on WA now they get saved to the 'Other Pictures' folder which isn't getting backed up. I did a hard reset on my phone a couple of weeks ago and lost a load of pics because I didn't realise this.

    Am I alone on this? And does anyone know how to solve this issue?
    08-28-2014 04:01 PM
  2. Mos Sincere's Avatar
    Don't know how to delete this one..
    08-28-2014 04:15 PM
  3. chicchio's Avatar
    Hi, I have a similar problem, my WhatsApp photos are put in "Other pictures" album, although they are in the correct SD folder (Pictures > WhatsApp). It seems that WP 8.1 can't recognize those pictures as media from WhatsApp. I have asked both on Microsoft Answers forum, and on WhatsApp support, but still no fix.
    08-29-2014 04:24 AM

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