1. cdanieljohn's Avatar
    All the photos of my contacts are gone after i updated my phone...
    Is it only me?
    09-01-2014 11:57 PM
  2. iluvtilz's Avatar
    You probably just need to sign in to facebook again, also make sure that under the people setting fb is listed.
    09-02-2014 01:32 AM
  3. dancfuller's Avatar
    Is the Facebook app's option "Connect with my phone" currently enabled? I had this problem when I first installed 8.1 preview, and even though it pulled down the 8.1 Facebook app, I had to uninstall then reinstall it before it would let me enable the "Connect with my phone" option, at which point it synced, and my contacts' pictures showed up again.

    (this assumes you're working from a system where you're merging your Facebook contacts with your phone contacts, and all of the pictures are pulled from the Facebook profile image)
    09-02-2014 01:33 AM
  4. cdanieljohn's Avatar
    i didnt even connect my contacts to fb, before after i save a contact i put a photo manually, after the update, its gone...
    09-02-2014 11:24 PM
  5. iluvtilz's Avatar
    The only way the locally stored contact pictures would come back after a reset would be if they were synced with your Microsoft account. Check your outlook account from a computer and see if your contacts have pictures. Are you importing your contacts from the SIM? If you are, then you will not have a picture. You have to get your contacts from your ms account which backs up the photos.
    09-04-2014 03:42 AM

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