1. loleilord's Avatar
    i updated my lumia 720 to cyan, but when i restart the phone i realize that is the same old lumia black, even in the info says lumia black :/
    09-06-2014 11:56 PM
  2. Laura Knotek's Avatar
    Do you have Developer Preview? If so, you'll need to use Nokia Software Recovery Tool to downgrade to WP8, then update to Cyan.
    Lance_WPCentral likes this.
    09-06-2014 11:58 PM
  3. Gaurav Tyagi's Avatar
    i updated my lumia 720 to cyan, but when i restart the phone i realize that is the same old lumia black, even in the info says lumia black :/
    If you have upgraded to cyan. You can check, if you have notification bar and other stuff. And extras+info, will show black until you update that app from the store.
    09-07-2014 12:04 AM
  4. DoctorSaline's Avatar
    Also, when I updated my phone through OTA, the first update was some variation of WP8 which was a preparation for Cyan update. I had to check for updates again at which point it downloaded and installed cyan.
    Laura Knotek likes this.
    09-07-2014 12:18 AM
  5. Gaurav Tyagi's Avatar
    Also, when I updated my phone through OTA, the first update was some variation of WP8 which was a preparation for Cyan update. I had to check for updates again at which point it downloaded and installed cyan.
    Yes, i recall that total three updates were done in order to get cyan update.
    Laura Knotek likes this.
    09-07-2014 12:20 AM
  6. Laura Knotek's Avatar
    Yes, i recall that total three updates were done in order to get cyan update.
    Yes, I had 3 also. I just did mine on Friday, so I definitely remember.
    09-07-2014 12:25 AM
  7. loleilord's Avatar
    it's the same lumia black that i had before the update

    i check it in extra+info and says lumia black... im doing the all process again so i hope this time works
    09-07-2014 12:29 AM
  8. loleilord's Avatar
    it was the sd card :)... the bad thing is that now i have only like 100 mb :(
    09-07-2014 01:44 AM
  9. Gaurav Tyagi's Avatar
    it was the sd card :)... the bad thing is that now i have only like 100 mb :(
    I have used 10% of my brain to understand this post. I think you are talking about low phone memory due to which you are not able to update the phone. I recommend you to delete apps which are taking large space.
    09-07-2014 02:34 AM
  10. loleilord's Avatar
    The problem was the sd card. That's all, i remove the se card and the update work. It's really weir but now I have like 1 GB of storage
    09-07-2014 05:20 PM

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