1. YingTK's Avatar
    As Title,

    I've been trying to get the Nokia Care Suite to install on my laptop running Windows 8.1, but kept getting the Error 1935 notification. Tried reinstalling .Net framework, tried cleanning temp. files, no help. Still getting error 1935.

    Wonder if anyone had this trouble and was able to have it solved?

    ​Thanks.
    09-07-2014 10:41 AM
  2. vk1971's Avatar
    These Nokia programs are weird.
    I've installed NCS on Win7 but was unable to install Software recovery tool
    09-07-2014 11:24 AM
  3. Jazmac's Avatar
    Sounds like a bad download or you have registry problems. I suspect the latter is where your problem is. There are plenty of registry repair kits around so I would start there.
    09-07-2014 11:28 AM
  4. YingTK's Avatar
    Thanks guys for your replies.
    I got tired of trying repair methods (2 from microsoft website, several from other websites), and couldn't have the problem fixed. I then switched to my girlfriend's old desktop with windows 7... Got it installed for the first try!


    Man, I had this error issue way back with windows 8 while installing microsoft office! Seriously, I missed the windows XP era.
    Glad we're actually getting improvements with windows "phone" version of OS update, unlike the windows OS... However, to be honest, I have been seriously considering switching to Iphone due to many inconveniences of Windows phones (incomplete functions of apps, carrier controlled OS update?!). If I were not a NOKIA fan for over 10 years with more than 15 NOKIA phones, and the better camera quality, I may have already switched.
    09-07-2014 11:44 AM
  5. Jazmac's Avatar
    See the problem is possibly in your registry. XP could have registry issues too. Why do you miss those days?
    09-07-2014 01:38 PM
  6. vk1971's Avatar
    Sounds like a bad download or you have registry problems. I suspect the latter is where your problem is. There are plenty of registry repair kits around so I would start there.
    I've cleaned the registry several times and donloaded the install file several times. The result is the same - NSC - ok, Software Recovery Tool - no way.
    I think it just doesn't like my hardware for some reason. Weird.
    09-07-2014 04:10 PM

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