10-05-2014 01:24 AM
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  1. alpinestars1z's Avatar
    Personally, I prefer to get unbranded, unlocked, phones and F the carriers. Sure I have to save up to purchase the phone, as you can't do payment plans this way. But personally, I think it is worth it.

    Now if Microsoft would make a phone that was compatible with ALL the carriers, that would be sweet. One that would use the SIM/carrier to determine which radio frequencies to literally turn on. Find a way to turn off the other frequencies if they aren't compatible so save power. Make that an unbranded, unlocked phone, mid to high end phone, with no carrier exclusivity, they might be surprised at how many people would buy it. Because face it, I think we all hate our carrier in some way or another.
    That won't exactly work in the US, Verizon and Sprint won't activate devices that aren't sold by them (meaning devices that aren't Verizon or Sprint branded, doesn't matter if it's compatible or not, they don't care). That leaves AT&T and T-Mobile. For the rest of the world, don't they already have unlocked country variants?
    09-22-2014 12:28 AM
  2. alpinestars1z's Avatar
    One should only use a carrier's network based on the services they provide or their coverage or the pricing, not based on whether they are supporting a particular platform or not.
    there is no point in sticking with them just because they don't carry a particular phone (or ecosystem).
    Don't these statements contradict each other?
    09-22-2014 12:32 AM
  3. Karthik Naik's Avatar
    i think the contract system is pathetic even if phones are dirt cheap in comparison you are at the mercy of the operator and have a locked phone with slow/lack of updates and even lesser choice of phones
    there are contract systems in india but very few take them
    they do however give factory unlocked handsets with free mobile data,calls everything for 2 years(unlimited) @ $50 per month and updates are your regular phone updates no operator bloatware or personalised updates
    09-22-2014 02:44 AM
  4. HoosierDaddy's Avatar
    T-Mobile shouldn't care about Windows Phones. No Carrier should. For OUR benefit carriers should care about selling a service. But some of us in the US and a few other places actually encourage them to have these unholy relationships with phone makers. I get dry mouth reading the calls for this carrier or that carrier to get this phone or that phone because my jaw literally drops. Bundling a phone with the service lets them hide the cost of the phone (guess why they want to do that?) and keep many people paying for said phone forever. It lets them put people on hamster wheels of getting a "free" upgrade (LoL) on THEIR schedule rather than what benefits the customer. Bundling phones with the service give them the leverage to armtwist manufacturers into exclusive deals which allows the carrier to demand more for that device than if there was competition. All of that is to the detriment of the phone user and the phone makers.

    Carriers should build infrastructure and sell the use of same. Phone makers will make phones that work on those infrastructures. Phone users will buy whatever phone they want. from competing retailers at lower prices. That's how it works in the sane world.
    PepperdotNet likes this.
    09-22-2014 05:31 AM
  5. pankaj981's Avatar
    Don't these statements contradict each other?
    Well my primary reason was coverage, secondary was bad support (I had an 810 and Cyan is already delayed for the 925)
    09-22-2014 06:30 AM
  6. putuyoga's Avatar
    Still love Windows Phone. I don't know why, because it's simplicity amaze me everyday
    09-22-2014 08:32 AM
  7. RaRa85's Avatar
    Still love Windows Phone. I don't know why, because it's simplicity amaze me everyday
    I do too or I wouldn't have stuck around for four years through all the growing pains of the platform while dealing with the consistent and ongoing limited availability of high end Windows Phones across the major carriers. Fact is a lot of the replies have been about their view on the US carrier system. That's fine. I get it. It's not a perfect system but the majority of the US population will have a phone supported by Verizon, ATT, T-Mobile, and Sprint. Sure there are other companies like Cricket and Virgin Mobile that have come along but the major carriers are what most people rely on(and don't have a problem with) here. I will continue my relationship with T-Mobile and I enjoy great, affordable service with them. It works for me. Whatever works for you is fine. Like I said even though the phone I really want(Xperia Z3) will be available before even a mention of the next flagship for Windows, I will not budge until Microsoft confirms that it will or will not be available for T-Mobile. That doesn't mean I will stop loving the platform.
    09-22-2014 10:14 AM
  8. mhans311's Avatar
    I do too or I wouldn't have stuck around for four years through all the growing pains of the platform while dealing with the consistent and ongoing limited availability of high end Windows Phones across the major carriers. Fact is a lot of the replies have been about their view on the US carrier system. That's fine. I get it. It's not a perfect system but the majority of the US population will have a phone supported by Verizon, ATT, T-Mobile, and Sprint. Sure there are other companies like Cricket and Virgin Mobile that have come along but the major carriers are what most people rely on(and don't have a problem with) here. I will continue my relationship with T-Mobile and I enjoy great, affordable service with them. It works for me. Whatever works for you is fine. Like I said even though the phone I really want(Xperia Z3) will be available before even a mention of the next flagship for Windows, I will not budge until Microsoft confirms that it will or will not be available for T-Mobile. That doesn't mean I will stop loving the platform.
    I'm not really sure what you want everyone to say. You are correct. There are no flagship phones available across all 4 carriers. None of us is going to change that. So what's the use in continuing to complain about it? However some people are trying to give some more productive suggestions of how we can get/use flagship phones in a cost effective way.
    theefman likes this.
    09-22-2014 11:53 AM
  9. Jorge Holguin's Avatar
    A little about me
    Let me preface my views by saying that I'm a T-Mobile customer first since January 2007 before anything else. So my journey with Windows Phone started with the HTC HD2. The excellent mod community allowed many possibilities such as dual booting of Android and the newly introduced Windows Phone 7. From the first time I saw the hilarious ad campaign "The phone to save us from our phones." I was in love. Windows Phone was different and the tile interface fit my style perfectly. I am one of the early adopters of Windows Phone and my first device was the HTC Radar which was a great device hampered by a very limited storage at only 8gb.

    What happened next
    I was very happy with Windows Phone 7 even with its many limitations.(copy and paste anyone) But it didn't really matter at all. The phone did pretty much what I wanted it to do and the user experience was very pleasing for the most part. I quickly became a part of the WPCentral community with the app and website. Then the Nokia partnership with Microsoft was announced bringing with the Nokia Lumia 800. I couldn't wait for the US version to be announced. And then it was....for ATT only? I didn't know it then but this would be the first of many times I would be let down by carrier exclusives from not only Nokia but HTC and Samsung as well. It seemed like every phone I wanted was on ATT and that's where I looked to get my Samsung Focus, HTC Titan, Nokia Lumia 920, and now owned Nokia Lumia 1020(all unlocked for T-Mobile). The only two phones I really liked on my carrier were the HTC 8X(very gorgeous handset) and the Nokia Lumia 925(arguably the best looking Windows Phone and phone period) which were both contenders for my daily drivers but not enough to make my officially upgrade with T-Mobile for two years.(the 8X came out before the new Uncarrier plans and I owned the Lumia 920 with 32gb of storage and wireless charging when the Lumia 925 came along). This is my main problem with Windows Phone as a whole: availability of your best devices across a broad range of carriers. At launch only the HTC 8X made it to three carriers.

    While the good ol' folks at ATT enjoyed the HTC Titan, HTC Titan 2, Samsung Focus, Samsung Focus 2, Nokia Lumia 900.920.1020, and 1520 us T-Mobile customers got the HTC Radar, Nokia Lumia 710, Nokia Lumia 520, Lumia 810(another decent phone but I owned the superior Lumia 920 then) and Lumia 630. And why the need to limit the 925 to 16gb with no storage expansion? I'm happy for Verizon as of late landing the coveted Nokia Lumia Icon(but with no storage expansion while the 1520 does) and HTC One for Windows. The HTC One for Windows has been announced to come to ATT and T-Mobile as well which is promising but why wait. Why does Windows Phone continue to hamper and stale sales with carrier exclusives? Is it really carrier choice? Why is the HTC One for Windows being supported by the big three but other successful phones weren't? And why the need by Nokia to release basically the same phone(920.928. and 925) with different features and different release dates? I don't know the answers to these questions but what I do know is that I can go to T-Mobile tomorrow and get the iPhone 6 and 6 plus, LG G3, HTC One(Android), and Samsung Galaxy S5 and many other of the competitors. That's a huge problem for me and with the recent announcement of the Lumia 730 and 830, this trend seems to be continuing and I was a little upset at first to find out that the beloved Lumia 1020 could be left behind so quickly. After rethinking things though, I realize that I really don't need all the new camera tricks that come with the Denim update(but they are cool). The Lumia 1020 is just that good.

    My last commitment to Windows
    As you can see I have been waiting for a long time for a true flagship for Windows Phone to come to my carrier. I would have easily just switched to ATT but as of right now I'm repairing my credit and switching to them or Verizon would mean paying $200-300 just to get started on one of their plans. This does not include getting a phone or a plan. With all things considered, you can see why I prefer to stay with T-Mobile(I have a great history and never missed a payment with them). And I do not intend to continue buying phones unlocked or from eBay because it starts to add up trying to keep up. I really just want a no compromise phone with options(decent processor, great camera and SD expansion)that I can really enjoy for a long time. In most respects, I already have that with the Lumia 1020 but I already see how it will be behind these newer phone in the internal hardware department. The battery life is hit and miss at best though and all these hi-res pictures and video take up a lot of space even though I average over 7gb of free storage at any given time. Most importantly I want a phone that is supported by T-Mobile. I have found all that in the Sony Xperia Z3(at least from the reviews of the Xperia Z2 and PhoneArena's early review) coming to T-Mobile probably before the HTC One for Windows(which I was thinking about waiting for) is launched. Coming from the Lumia 1020 I at least need a phone with 20mp and a sweet sensor to meet my mobile needs. But in using my Lumia 1020 as of late I have decided to wait until Microsoft's next announcement for its high end phone. If this phone is launched on my carrier I will upgrade to it. If not, the Z3 will most certainly be my next phone. I really like what Sony is doing and I've played enough with the Z2(and my wife's Galaxy S5) to see that Android's interface isn't that bad but I'm really not ready to leave Windows Phone behind. And the awesome pictures produced by my Lumia 1020 satisfy every "shiny, new phone" itch. My future as a Windows Phone owner lies in Microsoft's hands. It's really that simple for me as I've been patient enough. What will it be Microsoft? The Lumia 1030 or the Sony Xperia Z3?
    Wow is like you living my own experience. I've been using my Lumias 925 for the last two years but before you give up let me give you some glimpse of hopes. First hopefully the rumors about the 1525 are true. Second: we don't know yet which of the new Lumias are coming to T-Mobile. And last: I couldn't wait any longer and got a factory unlock, black, 32gb 1520 [used] in $318. It works just as my Lumias 925; LTE, 4G. If you ever interested in any device make sure it support T-Mobile LTE & 4G band.
    LTE network bands: 1, 3, 7, 8, 20
    LTE max data speed DL: 150 Mbps
    LTE max data speed UL: 50 Mbps
    WCDMA network: 850 MHz, 900 MHz, 1900 MHz, 2100 MHz
    WCDMA max data speed DL: HSDPA - 42.2 Mbps
    WCDMA max data speed UL: HSUPA - 5.76 Mbps
    GSM network: 850 MHz, 900 MHz, 1800 MHz, 1900 MHz
    GSM max data speed DL: EGPRS 236.8 kbps
    GSM max data speed UL: EGPRS 236.8 kbps
    RaRa85 likes this.
    09-22-2014 12:30 PM
  10. RaRa85's Avatar
    I'm not really sure what you want everyone to say. You are correct. There are no flagship phones available across all 4 carriers. None of us is going to change that. So what's the use in continuing to complain about it? However some people are trying to give some more productive suggestions of how we can get/use flagship phones in a cost effective way.
    Lol on the contrary, I did not start this thread as an intention to make a complaint about the landscape of high end Windows Phones on multiple carriers. I wrote this thread to shed light on it from a T-Mobile customer's perspective and express my disappointment in hopes that Microsoft would change the history of this going forward. We can't do anything about this situation in the US but I believe Microsoft can. This is a heartfelt thread expressing my reluctance(hence "my last commitment") to just up and leave despite the challenges that have existed for consumers to get a product that should be easily available as are the rivaling platforms. I really want Windows Phone to be on the same level as its competitors: available everywhere anytime.
    09-22-2014 12:53 PM
  11. AngrySprintUser's Avatar
    Isn't T-Mobile getting the One M8?

    Also if you think T-Mobile is bad....................
    RaRa85 and metalchick719 like this.
    09-22-2014 12:58 PM
  12. RaRa85's Avatar
    Isn't T-Mobile getting the One M8?

    Also if you think T-Mobile is bad....................
    Yes we are getting the One M8 which I'm still on the fence about but judging from your username....I can't really talk.lol But I really feel for you guys too. I want you guys to get some love too. Maybe Microsoft should hire me. I'd work my tail off to get high end, midrange and low end Windows phones everywhere and made sure they had actual users of the platform in retail stores so new customers wouldn't be fed all this garbage about Windows Phone and immediately steered towards the popular choices. I know its gotta be harder than that in reality though. Wishful thinking... Hang in there Sprint guy.
    AngrySprintUser likes this.
    09-22-2014 01:24 PM
  13. jdballard's Avatar
    I completely understand your frustration. T-Mobile is the bottom of the barrel with Windows Phones.
    I'd have to say that Sprint is the bottom of the barrel for Windows Phones.

    Your points about TMO, though, are sad and frustrating. I do wonder if MS will ever gain any traction in the US in phones.
    09-22-2014 01:30 PM
  14. AngrySprintUser's Avatar
    I'd have to say that Sprint is the bottom of the barrel for Windows Phones.

    Your points about TMO, though, are sad and frustrating. I do wonder if MS will ever gain any traction in the US in phones.
    It's really really bad over at Sprint. Not only do they offer 2 year old phones, but one of them has already been taken off the shelves, so it's actually one. Plus last time I went into the flagship store out here in Seattle, I didn't even see the Ativ S Neo on display. Nobody at Sprint knows anything about future windows phones and honestly they could care less because they will openly express their hatred for them.

    I'm due for an upgrade, and with no new Windows Phones in sight.................... I dunno...................
    09-22-2014 02:01 PM
  15. Jonny702's Avatar
    Yeah I feel that North America kinda gets shafted on windows phone options. I'm in Canada and it's actually worse up here. I have a 920, I want to upgrade, but literally the only thing available is the 1020, which is well over a year old, or the 635 which is a low end phone without the features I want. It's really kind of sad that we don't get any variation of the 930 up here, and Microsoft/ Nokia just lies when you ask them if the phone will be available here. The sad part is, as much as I adore Windows Phone, if I can't get a flagship phone by the time I need to upgrade, I will be forced to move to another platform.
    I hope Microsoft reads these posts and if they do;

    Microsoft I want to be your customer, help me remain as your customer. It's all in your hands
    tgp and RaRa85 like this.
    09-22-2014 02:28 PM
  16. rdubmu's Avatar
    If only it were that simple. Credit cards are what got me here in the first place.(Well technically not managing them correctly). But I also have more important things to drop $500-700 on than phones. You guys are still missing the bigger picture. Our competing rivals are available on a broad range of carriers but Windows Phone isn't. This whole talk of buying phones outright and prepaid plans are sidebars.
    I am in the same boat, I am on T-Mobile after having the HTC HD7, then I switched to At&t for the Titan 2. I bought my Lumia 920 at full price. I am now back on T-Mobile because of the price of the plan and I am grandfathered employer discount...even with the EIP payment plan, it is still cheaper than at&t and Verizon...plus I can jump! twice a year. I find this to be the best deal.

    I would get a top of the line Lumia device on T-Mobile if available...but now I am stuck on either Android or IOS because of employer apps.
    RaRa85 likes this.
    09-22-2014 05:34 PM
  17. RaRa85's Avatar
    Wow is like you living my own experience. I've been using my Lumias 925 for the last two years but before you give up let me give you some glimpse of hopes. First hopefully the rumors about the 1525 are true. Second: we don't know yet which of the new Lumias are coming to T-Mobile. And last: I couldn't wait any longer and got a factory unlock, black, 32gb 1520 [used] in $318. It works just as my Lumias 925; LTE, 4G. If you ever interested in any device make sure it support T-Mobile LTE & 4G band.
    Yeah let's hope so and that Microsoft announces something soon. They don't need to wait. In regards to the Lumia 730 and 830, as far as I'm concerned none of those are worth the upgrade for me. They are slick looking phones and I especially love the Denim software they'll be running. I'm considering getting a 1520 myself. I've been putting it off though just to see if Microsoft announces a device for T-Mobile besides the HTC One for Windows. What I've found is that most ATT phones were perfectly fine on T-Mobile without a hitch especially in my area which is refarmed for 4G/LTE speeds.
    09-22-2014 06:18 PM
  18. RaRa85's Avatar
    And then Nokia does a piece like this and I be feeling like I will never upgrade again.lol
    Thrill Shooters: Dust, Darkness and Lumia - Conversations http://conversations.nokia.com/2014/...arkness-lumia/
    HoosierDaddy likes this.
    09-22-2014 06:42 PM
  19. waazzupppp's Avatar
    I think the problem with T-Mobile now is that the deal is just too good. I mean you can snag a $45 plan that includes unlimited talk and text along with 2GB of data... Or a family plan for 4 for $100... T-Mobile would love to sell you a $600 phone to bring that bill up to where the other carriers are, but they don't want to stock too many SKU's to get there. Right now, Android and iOS devices are out selling WP devices 100 to 1...

    T-Mobile isn't going to commit to purchasing a large volume of Windows Phones when their sales people could just sell what's easy. This means T-Mobile will continue to stock lower range Windows Phones going forward, if any at all. The 635 is $120 and is a great phone. It's not the iPhone 6 or a Lumia 930, but it certainly does the job for most users just fine.

    I just think to get a premium device on T-Mo, you'll either have to go unlocked international or unlock an AT&T handset and move it over to T-Mobile.
    09-23-2014 02:56 PM
  20. metalchick719's Avatar
    I completely understand your frustration. T-Mobile is the bottom of the barrel with Windows Phones. They roll out mid level WP's, get frustrated that they aren't selling (it's because their sales staff literally push you to Android or Apple), and then EOL the phone early.

    I've sent emails, made phone calls, and got up the CEO support level. Had nice long talks about the sales of WP's on T-Mobile and why they were crap. As I would bounce into a T-Mobile store and play "dumb" saying my phone died, and I'm just shopping around just to see what the sales person would suggest. It's always Apple first, then Android. If I say "I've heard some intriguing things about Windows Phone..." 90% of the time the sales person will essentially say "It's crap. It's buggy. You don't want one. There are no apps. etc."

    I would take notes as to the store, and the sales person's name, and such. I gave the information the CEO Support person, and they were shocked, and literally speechless when I would add "... and this is why you're having a hard time selling Windows Phones. It's not because of people aren't interested, it's YOUR sales people that are killing it." The only response was "We'll have to look into that."
    I disagree with the part I bolded at the beginning of your post. Bottom of the barrel with Windows Phone would be Sprint. I don't think anyone would argue about that.

    As for RaRa, eh... I'm pretty happy with my 925. This past week, I actually went back to my 920 for the storage space since I knew I would be going to the NY Renaissance Faire with my boyfriend and would be snapping loads of pictures. I do understand the frustration over the lack of premium Windows Phones on T-Mobile, but unlike many others, I'm actually satisfied with what I have, at least for now. Still, it'll be interesting when the HTC One M8 WP version comes out, and/or whenever the rumored 1525 might appear. Who knows, we might even end up getting the 830 for all we know!
    RaRa85 likes this.
    09-23-2014 03:12 PM
  21. theefman's Avatar
    Lumia 1520.3 "Unicorn", $489 from B&H. All carriers can go take a jump, unlocked GSM rules!
    XT14N likes this.
    09-23-2014 03:27 PM
  22. daddymanAZ's Avatar
    A little about me
    I can go to T-Mobile tomorrow and get the iPhone 6 and 6 plus, LG G3, HTC One(Android), and Samsung Galaxy S5 and many other of the competitors.
    For me, this is one of the most frustrating aspects of Windows Phone. I don't want to jump from carrier to carrier just to get the latest phone. I don't want to go through the hassle of buying a used (or new) unlocked phone on E-Craig then bring it to my carrier....LAME!!

    I too would've be a 1020 owner if it could be purchased on contract with Verizon.

    And don't get me started on "flagship" phones....one has a superior camera but no SD, the other has front firing speakers but inferior camera, another has a decent camera and SD but not available with 8.1.

    Whoever came up with this marketing strategy is a genius....obviously it's working really well...look at the market share! It's as if MS asked Apple and Google "what would you suggest we do to take over the smartphone market?" and then MS actually implemented the answers they received.

    Enough ranting ... it's off to work I go!
    09-24-2014 09:21 AM
  23. HoosierDaddy's Avatar
    For me, this is one of the most frustrating aspects of Windows Phone. I don't want to jump from carrier to carrier just to get the latest phone. I don't want to go through the hassle of buying a used (or new) unlocked phone on E-Craig then bring it to my carrier....LAME!!
    And I don't like to wipe after you know what but until there is a better alternative, I'll just put up with it. There are worse things.

    BTW, you can buy them new and avoid eCraig.
    metalchick719 likes this.
    09-24-2014 10:04 AM
  24. RaRa85's Avatar
    Updated: I realize that Microsoft owes me nothing and neither do I owe them my loyalty as a consumer. I will leave when/if I see the need to.I will always love and support Windows and rather I'm with the platform or not I will always look to see it succeed. Always. And that is my real commitment to Windows: My continued appreciation for it.
    09-27-2014 12:45 PM
  25. XT14N's Avatar
    Lumia 1520.3 "Unicorn", $489 from B&H. All carriers can go take a jump, unlocked GSM rules!
    Trust me. This is the way to go with T-Mobile. I've been with them for over 10 years. I've only upgraded my phone once through them. The rest, I bought from elsewhere. I'm on dev preview with my Lumia 810. T-Mobile sucks with updates. I'm leaning towards the 1520.3. The 1525 is totally fake.
    09-27-2014 12:46 PM
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