[UPDATE: SEE POST #7 for details of company reversal of policy]
Wow, this is surely a low blow from a company that built their empire on Windows.
Traded in my Harmony 880 today at Best Buy to get $100 off a Harmony Ultimate Home, Harmony's latest and greatest Universal remote and the newest one that supports RF.
Info on the remote: Logitech Harmony Ultimate Home: Remote to Rule Them All
Here is how my setup went with the Harmony Ultimate Home:
1. Pull out everything from box
2. Set everything up
3. Charge everything up and connect to wifi
4. Set up account on myharmony.com
5. Complete all updates
6. After all of that, prompted by software to use iOS/Android mobile app. Hmm. I do not have, nor do I plan to have, any intention of buying an iOS or Android device as I enjoy my Windows Phone. I do have a Windows 8 Tablet and a Windows 7 laptop in addition to my Windows Phone. I figure hey, one of these I can set my devices up with, right? Don't really care if I can't control with phone, but at least I can set up the remote for RF usage of course like every other Harmony remote ever made? Spend an hour trying to get the website or standalone program to program the remote and/or hub with PC. NOPE! Logitech did not spend the money to program a Windows Phone or Windows 8 app and disabled ability to program the Harmony Ultimate Home on the PC. This is the first Harmony Remote that actually requires a iOS/Android device to complete setup and add devices to use the remote - past ones always used a PC program or website. Ridiculous! So basically I have a $350 brick here because some Logitech decision maker was short sighted enough to believe that everyone that buys this product has (or wants) an iOS/Android device and if they don't then they can't use it. Well guess what, Logitech has lost my sale (back to Best Buy it goes, who I will have to fight with to recover my Harmony 880 trade in for).
A Logitech employee on their forums confirmed new Harmony Ultimate Home remote requires iOS/Android to setup, no Windows option anymore! :angry:
setting up ultimate remote - Logitech Forums
(Note the old Harmony Ultimate mentioned in that post does not include home automation features and is being discontinued in favor of this iOS/Android only one)
Wow, this is surely a low blow from a company that built their empire on Windows.
Traded in my Harmony 880 today at Best Buy to get $100 off a Harmony Ultimate Home, Harmony's latest and greatest Universal remote and the newest one that supports RF.
Info on the remote: Logitech Harmony Ultimate Home: Remote to Rule Them All
Here is how my setup went with the Harmony Ultimate Home:
1. Pull out everything from box
2. Set everything up
3. Charge everything up and connect to wifi
4. Set up account on myharmony.com
5. Complete all updates
6. After all of that, prompted by software to use iOS/Android mobile app. Hmm. I do not have, nor do I plan to have, any intention of buying an iOS or Android device as I enjoy my Windows Phone. I do have a Windows 8 Tablet and a Windows 7 laptop in addition to my Windows Phone. I figure hey, one of these I can set my devices up with, right? Don't really care if I can't control with phone, but at least I can set up the remote for RF usage of course like every other Harmony remote ever made? Spend an hour trying to get the website or standalone program to program the remote and/or hub with PC. NOPE! Logitech did not spend the money to program a Windows Phone or Windows 8 app and disabled ability to program the Harmony Ultimate Home on the PC. This is the first Harmony Remote that actually requires a iOS/Android device to complete setup and add devices to use the remote - past ones always used a PC program or website. Ridiculous! So basically I have a $350 brick here because some Logitech decision maker was short sighted enough to believe that everyone that buys this product has (or wants) an iOS/Android device and if they don't then they can't use it. Well guess what, Logitech has lost my sale (back to Best Buy it goes, who I will have to fight with to recover my Harmony 880 trade in for).
A Logitech employee on their forums confirmed new Harmony Ultimate Home remote requires iOS/Android to setup, no Windows option anymore! :angry:
setting up ultimate remote - Logitech Forums
(Note the old Harmony Ultimate mentioned in that post does not include home automation features and is being discontinued in favor of this iOS/Android only one)
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