1. Stephen Bennett1's Avatar
    Hi I have as many others do.....a fault with my Bluetooth connecting to my car my previous windows phones connecting beautifully would even read texts etc etc as my car bluetooth system is windows too.

    However since i bought a 925 it will connect then disconnect very quickly. I have tried resetting and rebooting and have decided i must re install the software maybe person who did it didn't do it correctly or there was a bug.

    So how do i do this as i like loads of other people still using windows vista and xp i know i need to download the nokia recovery tool but how can i without windows 7 there must be a way otherwise i just dont get it, it seems a stupid decision please help someone. unless theres anything else i can try to make bluetooth work
    10-13-2014 04:43 AM
  2. N_LaRUE's Avatar
    You can use this software - FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

    Since you're already hard reset I'm assuming you've backed up your stuff?

    This will erase everything and install a new firmware. You need a PC, internet connection and USB cable. If you haven't attached your phone to your computer before be sure to give it a minute or two to sort itself out and connect in an unlocked state.

    The download is fairly large so will take some time.
    10-13-2014 05:07 AM
  3. Stephen Bennett1's Avatar
    hi sorry not sure i mad myself clear....... I can't use that as its saying i have to have windows 7 i like millions of other people only have xp or vista to use is there anyway to do it on vista or xp
    10-13-2014 06:33 AM
  4. N_LaRUE's Avatar
    hi sorry not sure i mad myself clear....... I can't use that as its saying i have to have windows 7 i like millions of other people only have xp or vista to use is there anyway to do it on vista or xp
    Nope. Sorry to hear you're stuck with Xp and Vista.

    Not sure how to help you. All the software the MS/Nokia bring out is for Win 7+.

    I'd highly recommend upgrading though. Support for Xp is gone and Vista won't be too far away.
    10-13-2014 06:38 AM
  5. Stephen Bennett1's Avatar
    can i do it through Zune or what ever the name was thought you could upgrade through them
    10-13-2014 06:47 AM
  6. N_LaRUE's Avatar
    can i do it through Zune or what ever the name was thought you could upgrade through them
    No Zune doesn't work with WP8. Also there never was a way to upgrade the phone via a computer. The software that I put the link to is the only option here.

    Any friends with a Win 7 computer or do you know anyone who may 'help' you?
    10-13-2014 06:59 AM
  7. Stephen Bennett1's Avatar
    no there all losers like me and have xp or vista massive problem. dont even know if it will fix my bluetooth problem really
    10-13-2014 07:14 AM
  8. N_LaRUE's Avatar
    no there all losers like me and have xp or vista massive problem. dont even know if it will fix my bluetooth problem really
    Most problems with WP are software related I hate to say. Yes there are hardware issues too. A lot of the issues typically show up around updates as well.

    What country do you live in? You shouldn't use the term loser. That's not really the issue I'd expect.
    10-13-2014 07:17 AM
  9. jleebiker's Avatar
    BT connectivity with car audio is a known problem. Many cars are having a problem. One thing I would suggest though is to completely remove the pairing from your car and delete it completely and try and discover it again.
    Which car stereo do you have? There might be a firmware upgrade for it. For your Windows Phone, you're going to have to wait till the next version.
    10-13-2014 12:13 PM

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