1. agentcyan's Avatar
    Hey Anybody having the following issues for whats app

    1) The live tile is disabled
    2) You cannot open Whatsapp App through the list
    3) WhatsApp on Market Store does not have have View button.

    I am on WP 8.1 Developer Preview Lumia 920
    Seemooo likes this.
    11-03-2014 03:33 PM
  2. ssapre's Avatar
    Soft Reset > Start > Store > Settings > Check for updates and see if it updates anything for whatsapp.
    11-03-2014 04:24 PM
  3. Seemooo's Avatar
    It happened to me
    Just remove it and download it again
    11-03-2014 04:28 PM
  4. Luis Gordillo Morgado's Avatar
    This happened to me yesterday and resolved itself after a while. Pretty weird.
    11-04-2014 06:27 AM
  5. Chris_Germany's Avatar
    maybe its installed to SD and not working properly?
    11-04-2014 06:37 AM
  6. Aditya Nalpet's Avatar
    Reinstall it to phone memory without restoring the backup. It will work correctly.
    11-04-2014 06:45 AM
  7. Jags7's Avatar
    Yes I am also having the same issues and exactly as listed all 1, 2, 3 issues have happened on my Windows phone. Frustrating. Don't want to uninstall as I will loose all my data. Unfortunately have to wait for a possible solution. Whatapp support is useless as no reply to any of the emails yet.

    What a shame for Windows App store which is already not good enough compared to iPhone and Android apps and now things like these just let every windows phone user down... at least will try my best not to buy a Windows phone again in future.
    11-04-2014 02:53 PM
  8. vijay aditya's Avatar
    Hey Anybody having the following issues for whats app

    1) The live tile is disabled
    2) You cannot open Whatsapp App through the list
    3) WhatsApp on Market Store does not have have View button.

    I am on WP 8.1 Developer Preview Lumia 920
    i have a similar problem, tried reinstalling but it says error : 8103010d.
    11-04-2014 11:08 PM
  9. vijay aditya's Avatar
    It's Working, Restarted the phone, uninstalled the app and reinstalled.
    11-04-2014 11:16 PM
  10. ATS67's Avatar
    Same problem on my nl1520, restart does not solve the problem. I don't want to reinstall.
    11-07-2014 02:43 PM
  11. Chris_Germany's Avatar
    If you don't want to reinstall, you have to live with that problem...
    11-08-2014 04:55 AM
  12. ESWAR-p's Avatar
    Previously had same problem restarted the phone 📱 and nothing wrong all the issues solved. Just try it. If it did not work have to reinstall.
    11-08-2014 04:58 AM
  13. Darutto's Avatar
    This same thing happened to me today. I solved it by uninstalling and reinstalling the app which made me register again and then it worked fine.

    However I think I know the reason for this behaviour, whats app got disabled in my main phone 1020 just after my secondary phone was charging (this one also had installed whats app under the same account).

    The secondary phone had the chats available, so I knew it wasn't a problem with the service or something weird going on on WP.

    Then when I registered again in the 1020 the 2nd phone stated that it was no longer registered. This tells me that there was a conflict between the two phones and one account and thus the 1020 got disabled.

    Maybe this is what triggers the problem, maybe it was just a coincidence.

    cheers
    02-25-2015 09:49 AM

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