1. DanH's Avatar
    So, I own a Nokia Lumia 625, and haven't been able to buy any apps. I can get free ones, just ones that cost money are a problem. I'm using Wifi, (fast Wifi if I do say so myself) and I'm using money from my phone balance. Please help, thanks! *EDIT* I've also checked "My Family" and there is no reason why I shouldn't be allowed to pay for apps. Again, thanks.
    Last edited by DanH; 11-05-2014 at 12:30 PM.
    11-05-2014 11:27 AM
  2. xandros9's Avatar
    what happens when you do try to buy apps?
    11-05-2014 05:35 PM
  3. DanH's Avatar
    A pop up comes up saying; "Can't connect.

    We're having trouble connecting to the Store at the moment. Try again in a little while." With the option to close.
    11-06-2014 10:17 AM
  4. DrNitun's Avatar
    DanH,

    Check with your mobile operator maybe? There may be a restriction on your line to purchase apps, music, etc.
    11-06-2014 10:21 AM
  5. DanH's Avatar
    DanH,

    Check with your mobile operator maybe? There may be a restriction on your line to purchase apps, music, etc.
    It seems that they don't explicitly say they have built-in restrictions, nor does it say how to get rid of them. They just give me links to the Store "Games and Apps" page on the Windows website.
    11-06-2014 12:06 PM

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