1. phillywp's Avatar
    Had to do a hard reset after being locked out. Contacts were lost. Don't know if I had it setup to backup automatically. Doesn't seems to be finding them on SD.

    Thanks in advance.
    12-04-2014 04:38 PM
  2. Guytronic's Avatar
    If the phone was set to back-up to your MS account the contacts should return.
    My contacts and texts magically came back after my last 925 reset.
    My phone is on the cyan firmware.
    12-04-2014 04:48 PM
  3. RumoredNow's Avatar
    Depends on where the contacts reside... I keep mine with my primary Gmail account and had no problem restoring with an account sync.

    Check your account settings; Settings > email + accounts > tap on the name of the account which manages your contacts and make sure it is set up to sync contacts by checking the box... Sync that account.

    ​Chances are excellent in 2014 that your contacts are somewhere in the cloud waiting for you.
    12-04-2014 05:35 PM

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