1. yeto's Avatar
    I inadvertently entered an incorrect email address using Hotmail on my Verizon Nokia 822 Windows 8.1 phone. Now when I go to enter the correct email address the incorrect email address shows up in the pop-up window. I thought with 8.1 we would have the ability to remove these email addresses. Would anyone know how you would go about this?

    Kind regards,
    yeto
    Captain_Eric likes this.
    12-31-2014 01:05 PM
  2. sinime's Avatar
    If your talking about the autocomplete list that pops up while typing an email address in the "to:" line on a new email, unfortunately, I don't believe there is a way to edit or clear the cache... or at least I have been unable to find a way. Possibly a phone reset, but that would be a little extreme to remove an autocomplete email address.
  3. realwarder's Avatar
    Where exactly? Which pop up window?
    12-31-2014 01:26 PM
  4. sinime's Avatar
    If your talking about the autocomplete list that pops up while typing an email address in the "to:" line on a new email, unfortunately, I don't believe there is a way to edit or clear the cache... or at least I have been unable to find a way. Possibly a phone reset, but that would be a little extreme to remove an autocomplete email address.
    Laura Knotek likes this.
    12-31-2014 01:42 PM
  5. yeto's Avatar
    If your talking about the autocomplete list that pops up while typing an email address in the "to:" line on a new email, unfortunately, I don't believe there is a way to edit or clear the cache... or at least I have been unable to find a way. Possibly a phone reset, but that would be a little extreme to remove an autocomplete email address.
    Yes, it is the auto complete list. Is there someway to delete and reinstall the app? Would that erase the cache?
    12-31-2014 01:59 PM
  6. Hotvak123's Avatar
    Going to settings Internet Explorer,

    Delete history.
    01-01-2015 05:59 PM
  7. yeto's Avatar
    Going to settings Internet Explorer,

    Delete history.
    Nope, didn't work but thanks for trying to help.

    Kind regards,
    yeto
    01-03-2015 10:33 AM
  8. Harrie-S's Avatar
    I think I know how to do it.
    Go to the people hub
    wp_ss_20150103_0001-1-.png

    push on SHOWING

    and set Hide contact without phone numbers on OFF
    wp_ss_20150103_0002-1-.png

    then you will find the name you do not want anymore and can delete it
    01-03-2015 11:44 AM
  9. sinime's Avatar
    I think I know how to do it.
    Go to the people hub
    Click image for larger version. 

Name:	wp_ss_20150103_0001[1].png 
Views:	5 
Size:	101.5 KB 
ID:	92841

    push on SHOWING

    and set Hide contact without phone numbers on OFF
    Click image for larger version. 

Name:	wp_ss_20150103_0002[1].png 
Views:	3 
Size:	100.5 KB 
ID:	92842

    then you will find the name you do not want anymore and can delete it
    So, if you type in the wrong email address in the"to:" Field, and it isn't an address in your contacts, WP makes a new contact entry with just an email address?
    01-08-2015 03:58 PM
  10. rbvl's Avatar
    It seems that full phone reset do not clean up email address cache in WP 8.1. Cached email addresses seem to be storing in your Microsoft account (regardless of the type of mailbox(es) you use - hotmail/outlook.com or non-Microsoft one) and reincarnating after you link your phone with that account again.
    Last edited by rbvl; 01-14-2015 at 02:31 AM.
    01-14-2015 02:21 AM
  11. SamJHannan's Avatar
    Very frustrated with this myself after a colleague gave me the wrong ending to her email address and the incorrect one is now stuck as a suggestion! Would removing and re-adding the account work perhaps?
    Captain_Eric likes this.
    01-14-2015 02:32 AM

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