1. Tejas Tamhane's Avatar
    Hi Folks,

    I am using Lumira 925 for 1.2 years now. Since yesterday, it has stopped working completely. When I plug it for charging, it does not even blink Windwos icon. When I connect my phone with data cord to my laptop, it gives 2 unusual beeps.

    I tried to hard reset using volume down and power buttons which did not help.

    Can somebody tell if there is any way to get my phone working?

    There is only one option I have left with is to visit Nokia Care. :(

    Regards,
    Tejas
    01-04-2015 09:50 PM
  2. Conan143's Avatar
    Why not try to resurrect the phone using Nokia recovery tool or Nokia care suite...Assuming the warranty is over by now flashing the original rom may solve the problem if it doesn't solve the problem then go to Nokia care..
    Tejas Tamhane likes this.
    01-04-2015 10:02 PM
  3. Tejas Tamhane's Avatar
    Thanks buddy for your response.

    I am downloading Lumia Software Recovery Tool 5.0.0. Lets see if that helps.

    Have you ever seen such problem with any device, that it completely stops working?

    Regards,
    Tejas
    01-04-2015 10:10 PM
  4. Tejas Tamhane's Avatar
    Hi Conan,

    Lumira Software Recovery 5.0.0 shows up my lumia 925 as unsupported device.
    01-04-2015 10:48 PM
  5. RumoredNow's Avatar
    Are you on the Preview for Developers?

    Try going into the P4D App and turning it off...
    01-04-2015 11:24 PM
  6. Conan143's Avatar
    Hi Conan,

    Lumia Software Recovery 5.0.0 shows up my lumia 925 as unsupported device.
    A 925 user posted in this link having the same problem....He tried different methods but none of them actually worked...So he sent to nokia care and they fixed the problem with the chipset and is working now....
    http://forums.windowscentral.com/nok...1-wp8-1-a.html
    RumoredNow likes this.
    01-04-2015 11:46 PM
  7. Tejas Tamhane's Avatar
    Thanks ... Seems he got his phone working with Nokia Care's help... Hope to get my phone working too.

    Regards,
    Tejas
    01-05-2015 12:40 AM

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