1. captaincalamity's Avatar
    I have a Nokia 930 and a fitbit charge.

    Syncs perfectly with my Ipad and Android pad.

    but my windows phone wont even find the wrist band, yet alone sync with it.

    anyone got any tips please
    01-05-2015 08:03 AM
  2. sinime's Avatar
    Mine works fine on my 920... Have you tried a phone restart, then try to sync again?
    01-05-2015 08:38 AM
  3. captaincalamity's Avatar
    Yes i have rebooted the phone, turning it off then on again, if thats what you mean
    01-05-2015 09:58 AM
  4. steve_w_7's Avatar
    I have a Nokia 930 and a fitbit charge.

    Syncs perfectly with my Ipad and Android pad.

    but my windows phone wont even find the wrist band, yet alone sync with it.

    anyone got any tips please
    Do you have Cyan? My fitbit syncs perfectly on my 925 after I got the Cyan upgrade.
    01-05-2015 11:57 AM
  5. captaincalamity's Avatar
    Yep running cyan
    01-05-2015 12:06 PM
  6. jasqid's Avatar
    I read that you do not pair the band through the bluethooth settings. Go through the fitbit app to pair it. That's caused problems I guess for some.
    01-05-2015 12:15 PM
  7. captaincalamity's Avatar
    Already tried that, I guess the 930 just insnt compatible with fitbit, spent an hour with the fitbit help Line this afternoon, even they suggested they need to research the Nokia 930 more to see what the problem is.
    01-05-2015 12:26 PM
  8. Rick Crew's Avatar
    I have a 930 and a Fitbit charge, connected first time and updated firmware been syncing daily since Xmas. So it will work but I cant advise you of anything to try or workarounds as mine just worked.
    01-05-2015 01:21 PM
  9. captaincalamity's Avatar
    Do you have it syncing with any other devices and computer as well
    01-05-2015 01:28 PM
  10. GerOrBa's Avatar
    2 fitbit charge in my household... one paired to a L820 and the other to a L920. No issues so far, and extremely satisfied with the product (already lost two pounds since Christmas)
    01-05-2015 02:36 PM
  11. captaincalamity's Avatar
    Perhaps I should do a hard reset on my 930, good to hear that the fitbit app is working for other people
    01-05-2015 02:39 PM
  12. gMaesterUK's Avatar
    Got my fitbit flex working with my 820, and my PC. Though the fitbit won't auto sync with the PC but will with the Lumia! I have to force a sync on PC.
    However, my sister has a 520 and now when I tried to setup phone with fitbit it crashes every time, so think it's a Bluetooth issue, but it's working perfectly to her PC (with auto-sync working correctly).
    Both PC's are Win8.1.

    My only moan about the fitbit app is that it's incredibly slow to do anything on it even with 4G & WiFi switched on...

    G.
    01-05-2015 02:53 PM
  13. Rick Crew's Avatar
    I only have it syncing with the 930, you mentioned trying a hard reset on the 930, may be a coincidence but I did do a hard reset on my 930 the week before I got the Fitbit charge.
    01-06-2015 12:29 PM

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